Job Type: Full-time

We're looking for an experienced Assistant Café Manager to support the leadership of our Freshwaters Café.Overlooking Freshwater Bay, Freshwaters Café is a vibrant waterfront café and licensed venue known for its contemporary menu, relaxed alfresco dining, and exceptional guest experiences.With an established and experienced team already in place, this is an exciting opportunity for a hospitality leader looking to join a fun, fast-paced workplace and play a key role in what promises to be a busy summer season.At Freshwaters café, we're committed to creating memorable experiences for our guests through genuine hospitality, great food, and exceptional service. As Assistant Café Manager, you'll support the Café Manager in bringing this vision to life through strong leadership, people development, and a customer-focused approach.What We OfferCompetitive salary package tailored to the successful candidatePermanent full-time employment with guaranteed hoursAnnual Leave and Personal Leave entitlementsStructured leadership development and ongoing trainingOngoing coaching and support from experienced hospitality leadersCareer progression opportunities within a growing businessStaff discounts and team benefitsA supportive culture that values teamwork, accountability and developmentThe opportunity to work in a premium waterfront hospitality venueYour Responsibilities Will IncludeSupporting the Café Manager in the day-to-day operation of the venueLeading, motivating and developing team membersCreating a positive,



engaged and customer-focused team cultureDelivering exceptional guest experiences and service standardsManaging customer feedback and service recovery conversationsSupporting recruitment, onboarding and training of new team membersAssisting with rostering, labour management and operational performanceDriving high standards of service, presentation and guest experienceDeveloping future leaders within the teamLeading by example and fostering a culture of accountability and continuous improvementAbout YouYou're passionate about hospitality and understand that exceptional guest experiences are created through capable, engaged and well-supported teams.You thrive in fast-paced environments, remain calm under pressure, and enjoy developing people to achieve their full potential. With summer approaching, you're excited by the opportunity to be part of a busy, high-performing venue where no two days are the same.You will bring:Previous leadership experience in hospitality, retail or another customer-focused environmentStrong people leadership and coaching skillsA passion for developing others and building high-performing teamsExperience delivering exceptional customer service and guest experiencesConfidence managing customer concerns and resolving issues effectivelyThe ability to lead confidently during busy service periodsStrong communication and relationship-building skillsA hands-on leadership style and willingness to lead from the frontMost importantly, you'll understand that great venues are built through exceptional people, strong leadership, and creating experiences that keep guests coming back.

📌 Assistant Cafe Manager (Perth)
🏢 Freshwaters Cafe
📍 Perth