Samsung Electronics Australia is seeking a Customer Experience Specialist to join the team and drive customer-focused outcomes. Employed by people2people and working closely with Samsung, you'll operate in a cooperative environment where ideas are encouraged and professional growth is supported.
You'll manage escalations, investigate concerns, and coordinate with service centers to deliver timely resolutions while ensuring compliance with Australian Consumer Law.
📌 Customer Experience Specialist: Resolution & Care Champion (Sydney)
🏢 Frog Recruitment
📍 Sydney
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