Customer Service/Sales Administrator

Up to $70,000 + Super

Smithfield, NSW

About the Role

Are you a customer service champion, sharp administrative assistant, or sales support officer ready to take the next step in your career?

Our client is a quick-growing commercial waste and recycling provider supporting business and industrial customers right across Australia. Due to team growth, they are looking for a super-organised, detail-driven Sales & Service Coordinator to join their close-knit team based in Smithfield.

This is a high-visibility, core operational role where you will act as the central hub connecting sales managers, operations teams, and commercial clients. If you love variety, solving problems, keeping customer data immaculate, and delivering top-tier service, this is for you.

What You’ll Be Doing - No two days are the same, but your core day-to-day will focus on:

- Account & Contract Setup: Processing new client contracts, service changes, renewals, and cancellations with high precision in internal systems.
- Sales Support: Preparing quotes, proposal documents, and tenders for a growing Business Development team.
- Customer Service & Liaison: Handling client enquiries regarding bin deliveries, collections, and service updates, resolving issues quickly and professionally.
- Cross-Departmental Collaboration: Acting as the main bridge between Sales, Operations/Logistics, and Accounts to ensure accurate dispatch and billing.
- Data Management: Maintaining accurate client histories, leads,



and service schedules using CRM and operational management software.

What We’re Looking For - We care more about your organisational skills, clear communication, and positive attitude than having a specific degree. You will be a great fit if you have:

- 1–3+ years of experience in Sales Support, Customer Service, Operations Support, Logistics Admin, or General Administration.
- Exceptional attention to detail and pride in accurate data entry.
- Confident communication skills (both verbal and written) for speaking with internal teams and business customers.
- Ability to prioritise tasks, multitask effectively, and meet daily operational deadlines.
- Competency with Microsoft Office (Outlook, Word) and handling PDF documents.
- Bonus (Not essential): Experience in waste management, transport, logistics, field services, or using CRMs and job management software.

Why Apply?

- Stable Industry: Work in a growing, essential services sector with long-term job security.
- Great Culture: Join a friendly, down-to-earth sales and operations team where your work directly impacts day-to-day operations.
- Career Growth: Learn specialised commercial software platforms and gain end-to-end exposure across sales, logistics, and account management.
- Convenient Location: On-site parking in Smithfield, avoiding the Sydney CBD commute.

How to Apply Ready to take ownership of a dynamic coordination role? Press Apply Now with your updated resume detailing your customer service or administrative experience.

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