Uncle Bobs Bakery is a thriving neighbourhood bakery committed to delivering exceptional fresh baked goods and quality customer service to our local community. We pride ourselves on our artisan approach to baking, our warm and welcoming atmosphere, and our dedication to creating memorable experiences for every customer who walks through our door. Our team is passionate about food, hospitality, and building lasting relationships with our regulars.
About The Role
We are seeking an experienced
Senior Bakery Retail Assistant / Barista to join our team with shifts available at both our Belmont and Thornlands locations on a part-time basis for 20 - 25 hours per week . This is a key position within our bakery that combines retail expertise with barista skills to deliver outstanding customer service and support our daily operations. As a Senior Bakery Retail Assistant / Barista, you will be instrumental in creating a positive shopping experience, managing the front-of-house operations, and ensuring our customers receive the finest service alongside our delicious baked goods and beverages.
Key responsibilities
Greet customers warmly and provide knowledgeable, friendly service at all times
Operate the point-of-sale system efficiently and accurately, processing transactions and managing cash handling
Prepare and serve speciality coffee and other beverages to a consistent, high standard
Assist customers with product selection, recommendations and advice on our bakery offerings
Maintain cleanliness and organisation of the retail area, display cases and equipment
Stock shelves and displays with fresh baked goods, ensuring visual appeal and product rotation
Support junior team members, providing guidance and assistance as needed
Monitor inventory levels and communicate with management regarding stock requirements
Operate the espresso machine and other coffee equipment with proficiency and care
Handle customer enquiries and resolve concerns professionally and courteously
Comply with health, safety and food hygiene standards at all times
What we're looking for
Demonstrated experience operating an espresso machine and preparing speciality coffee beverages
Strong customer service skills with a genuine passion for delivering exceptional experiences
Excellent communication and interpersonal abilities
Proficiency with point-of-sale systems and cash handling
Ability to work efficiently in a fast-paced workplace whilst maintaining attention to detail
Physical capability to stand for extended periods and lift moderate weights
Flexibility to work part-time hours, including one weekend day and morning shifts
Knowledge of food safety and hygiene practices, or willingness to obtain relevant certifications A reliable, punctual and skilled attitude to work
Experience training or supervising junior staff is highly desirable
Barista certification or formal coffee training would be advantageous
What we offer
Uncle Bob's Bakery offers a supportive and inclusive workplace where your contributions are valued. We provide part-time employment with flexible scheduling to suit your lifestyle needs. You will become part of a small, dedicated team that genuinely cares about quality and customer satisfaction.
We offer competitive remuneration, staff discounts on our products, and the opportunity to develop your skills in a dynamic food retail environment. We foster a positive workplace culture where every team member is encouraged to grow, learn and take pride in their work.