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Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you! We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Sydney Airport team on a full time basis!

Competitive hourly rate + shift loadings + uncapped incentives

Boost your income with our performance-based incentive program

Six weeks’ employer-paid parental leave (in addition to government entitlements)

Ongoing training and career development opportunities

Global brand opportunities across AU/NZ and beyond

Proudly ranked in the Top 30 of the 2025 GoodCompany Awards

Access same-day pay through our financial wellbeing partner

Referral bonuses and exclusive employee discounts (private health insurance, Accor All Heartists program,



gym & more!)

24/7 wellbeing support via EAP and the Calm App

Some of the key responsibilities include:

Greet and assist customers in renting vehicles as based on their preferences and needs

Process rental agreements accurately and efficiently

Promote and upsell additional products and services

Address customer inquires and concerns promptly and professionally, with a service first approach

Achieve or exceed individual and team sales targets

Inspect vehicles before and after rental periods, noting any damages

Maintain knowledge of current promotions, services, and products to assist with sales efforts

Build strong customer relationships to encourage repeat business and referrals

Detailing and cleaning vehicles to business quality standards

Refuel and transport vehicles

To be considered, you should possess:

Previous experience in sales, customer service or retail

Car rental experience is highly desirable

Excellent communication and interpersonal skills, with a customer-first mindset

Confident using computer systems and technology

Ability to work efficiently in a quick-paced, high-pressure environment

Flex

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📌 Rental Sales Agent / Car Return Agent (Sydney)
🏢 Europcar
📍 Sydney