An established fintech lending to Australian small businesses. Scaled steadily and known for being fast and easy to deal with. This role owns what happens after a customer settles.

The brief is easy. Too many customers borrow once and move on. The job is to bring them back, get them using their facilities more and keep them longer. It sits across Risk, Finance and Data, so you need to understand the P&L; as well as the customer.

What the role covers

- Owning the roadmap for refinance, repeat borrowing and getting customers to use their facilities more.

- Working with Risk and Finance to turn credit rules into offers and journeys customers can actually use

- Building self-serve renewals and refinancing so less of it needs a person involved

- Owning the customer portal plus email, SMS and in-app comms.

- Making the commercial case for what gets built,



and proving it paid off.

Why it’s worth a look

- Clear commercial mandate. Your work shows up directly in the numbers.

- You own the full post-settlement lifecycle end to end.

- Real influence across Risk, Finance, Data and Engineering.

- Good culture with a solid reputation in financial services.

Who it suits

- Senior PM, ideally from fintech, lending or another regulated space.

- Comfortable talking finance and making commercial trade-offs.

- Credible with risk and finance people, and happy to push back on them.

- Uses data to build a case and prove impact.

- Can work through technical and data constraints with Engineering.

📌 Senior Product Manager (Sydney)
🏢 Liminal
📍 Sydney