Volunteer Coordinator

We are Feros Care, and we are pleased to meet you.
What we care most about is helping people live healthier, happier, better-connected lives!

Since 1990, we’ve been making it happen, both for older Australians and people with disability. We are proud Game Changers. Dream Makers. Kindness Champions. Culture Shapers. and Vibrant Creators. And it’s not just us who thinks so; We have won many awards on the local and international stage for our approach.

We are seeking a Volunteer Coordinator to join Feros Care and deliver the Aged Care Volunteer Visitor Scheme, connecting older Australians experiencing loneliness and social isolation with caring and dedicated volunteers.

Are you passionate about bringing people together and making a difference in your community?
Help older Australians build meaningful friendships!

This full time permanent opportunity is based in Ballarat, Victoria, supporting the Grampians region and neighbouring areas. Ballarat based candidates are preferred, however applicants with local knowledge and the ability to travel throughout the region are encouraged to apply.

What you’ll do

- Recruit, onboard and support volunteers by coordinating the end to end volunteer journey, including screening, interviews, orientation and compliance requirements.
- Onboard and support older Australians and their families to build healthier, happier, betterconnected lives through the Aged Care Volunteer Visitor Scheme
- Build and maintain strong relationships with community organisations, hospitals, aged care providers, and other referral partners.




- Promote volunteer opportunities through community outreach, networking, presentations and local marketing activities.
- Match volunteers with older Australians based on location, interests, preferences and individual needs to foster meaningful connections.
- Support and maintain relationships with both volunteers and seniors, providing ongoing guidance, problem solving and follow up support.
- Manage volunteer and senior information, reporting and administrative processes through internal systems.
- Identify opportunities to grow volunteer participation and strengthen community connections across your region.

What you’ll bring

- A passion for building connections and supporting older Australians.
- Experience in volunteer coordination, recruitment, community services, stakeholder engagement or a similar people focused role.
- Experience achieving targets and delivering outcomes in a dynamic environment.
- Strong relationship building skills and confidence engaging with local communities, promoting programs and growing volunteer participation.
- The ability to work autonomously, with a self motivated attitude!
- Solid written and verbal communication skills.
- Demonstrated organisational skills with the ability to manage competing priorities.




- Experience using CRM or client management systems, with strong Microsoft Office skills.

Qualifications & Checks

- Qualifications in Business, Health, Social Services or a related field are welcomed but not essential.
- Current unrestricted Australian Driver Licence.
- Undergo a Nationally Coordinated Criminal History Check.
- Valid Australian working rights.

Why Feros Care?
At Feros Care, we value our people and offer:

- Not for Profit Salary Packaging of up to $15,900 per annum, and meal and entertainment
- salary sacrifice of up to $2,650 per annum, all tax free, stretching your income further.
- The flexibility to work remotely, from home and in the local community.
- 17.5% Annual Leave loading.
- Cultural Leave Days for eligible employees.
- Enjoy exclusive discounts, financial tips, and wellness programs through our ForME employee benefits platform.
- Private Health Insurance Discount with Medibank.
- Employee Assistance Program (EAP).
- Paid Parental Leave (9 weeks) for eligible employees.
- Access to Fitness Passport – discounted gym and pool memberships for you and your family.
- $200 referral bonus per successful referral.

We actively seek to include, welcome and value the unique contributions of all people. We encourage applications from Aboriginal and Torres Strait Islander people, people from cultural and linguistically diverse backgrounds, and people with disability.

If you would like to discuss accessibility requirements, preferred communication methods or other
possibilities, please contact [email protected]

📌 Volunteer Coordinator (Coolangatta)
🏢 Feros Care
📍 Coolangatta