About Us

Platinum Pool Centre is a well-established and growing Gold Coast business offering pool retail, maintenance, and repair services. We're a tight-knit team that takes pride in delivering great service — and we're looking for a switched-on Service Administrator to be the engine room that keeps everything running smoothly. This is a stable, long-term role for someone who genuinely loves being organised, takes ownership of their work, and who is a proactive team player.

Australian work authorisation is required for this position.

The Role

Based at our Currumbin pool shop, you'll play a central role in keeping our service operations on track. Day-to-day, you'll be responsible for: · Scheduling and coordinating jobs for our service and repair teams

· Invoicing and accounts receivable, including debt collection follow-up

· Answering customer phone enquiries professionally and efficiently

· Maintaining paperwork, accurate data entry and customer and service records

· Inventory management and administration





· Assisting with retail customer service in-store

About You

You're the kind of person who notices the details others miss, keeps the balls in the air without being asked, and takes real pride in a job done properly. You'll also bring: · Minimum 1–2 years of administration experience

· Robust invoicing skills, with a high level of accuracy and attention to detail

· Experience booking and scheduling jobs and managing competing priorities

· Proficiency in all three software platforms required: Tradify service management app, Microsoft Office, and Google Suite

· Professional, friendly phone manner

· Retail customer service experience

· Strong paperwork, recordkeeping and data entry skills

· A good understanding of inventory management and stock control (highly regarded)

· Experience in a trade, service, or similar fast-paced business (highly regarded)

📌 Service Administration for Swimming Pool Maintenence Business (Currumbin Waters)
🏢 Platinum Pool care
📍 Currumbin Waters