08 Nov
|
Roadbend Motors
|
Perth
08 Nov
Roadbend Motors
Perth
Company Description Roadbend Motors, established in 1965, is a family-owned and operated business specializing in Jaguar and Land Rover vehicles in Perth, Western Australia. The company offers a carefully prepared selection of quality vehicles that meet the Roadbend cosmetic and mechanical standards. Roadbend’s service department is staffed by highly skilled technicians equipped with advanced diagnostic tools and extensive brand knowledge.
The business maintains the largest range of Jaguar parts in Western Australia and can source components globally to support customers’ vehicles. With a strong commitment to integrity, qualified service, and genuine care, Roadbend has built lasting customer loyalty and strong industry respect.
Role Description This is a full-time, on-site Service Manager role based in the Greater Perth Area.
The Service
Manager oversees the daily operations of the service department, including scheduling and coordinating vehicle servicing and repairs for Jaguar and Land Rover customers. The role involves leading and supporting technicians, ensuring high-quality workmanship, and maintaining safety and compliance standards.
The Service
Manager communicates with customers to explain service recommendations, provide estimates,
and ensure a positive service experience that aligns with Roadbend’s commitment to integrity and care. The position also includes managing parts coordination, monitoring workshop efficiency, and contributing to continuous improvement of service processes and customer satisfaction.
Qualifications
- Experience in automotive service management or workshop supervision, ideally with premium or specialty vehicle brands.
- Strong customer service and communication skills, with the ability to build long-term relationships and explain technical information clearly.
- Knowledge of vehicle servicing and diagnostics, with an understanding of Jaguar and Land Rover products considered highly beneficial.
- Proven ability to lead and motivate a technical team, manage workloads, and maintain a safe, organized workshop environment.
- Competence in using service management systems, scheduling tools, and basic office software for reporting and administration.
- Relevant automotive or mechanical qualifications, trade certification, or equivalent experience; additional training in service management is an advantage.
- Strong problem-solving skills, attention to detail, and a commitment to delivering high-quality, ethical service.
- Valid driver’s license and the ability to work on-site in the Greater Perth Area.
📌 Service Manager (Perth)
🏢 Roadbend Motors
📍 Perth