08 Nov
|
Forty Winks
|
Bundaberg Central
08 Nov
Forty Winks
Bundaberg Central
About the role
Forty Winks is seeking an experienced Store Manager for our Bundaberg QLD location. This is a full-time position that plays a crucial role in driving the success and profitability of our store.
As Store
Manager, you will be responsible for leading a dynamic team, delivering exceptional customer experiences, and achieving sales targets whilst maintaining the highest standards of store operations. This role offers the opportunity to make a tangible impact on store performance and contribute to the growth of the Forty Winks brand in the local community.
What you'll be doing
- Leading and motivating a team of sales associates, providing coaching, training and performance management to ensure exceptional service delivery
- Managing daily store operations including opening and closing procedures, cash handling, and inventory management
- Driving sales performance and achieving store targets through strategic planning and effective team leadership
- Creating and maintaining a welcoming store environment that reflects Forty Winks' brand standards and visual merchandising guidelines
- Building and maintaining strong relationships with customers to enhance loyalty and encourage repeat business
- Managing stock levels, conducting regular stock takes, and liaising with head office on inventory requirements
- Responding to customer enquiries and complaints promptly and professionally to ensure customer satisfaction
- Implementing company policies and procedures whilst ensuring compliance with all relevant legislation and health and safety requirements
- Analysing sales data and reporting on store performance to identify opportunities for improvement
- Recruiting, onboarding and developing team members to build a high-performing store workforce
What we're looking for
- Proven experience in a retail management role, preferably in the furniture, bedding or home furnishings sector
- Strong leadership and people management skills with the ability to motivate and develop a diverse team
- Excellent sales acumen with a track record of achieving and exceeding sales targets
- Outstanding customer service orientation with the ability to build lasting customer relationships
- Strong organisational and administrative skills with the ability to manage multiple priorities effectively
- Proficiency in retail management systems and point-of-sale technology
- Excellent communication skills, both written and verbal
- Knowledge of visual merchandising and retail best practices
- Ability to work flexibly, including weekends and public holidays as required
- High level of integrity, reliability and qualified conduct
- Preferably, experience with inventory management systems and data analysis
What we offer At Forty Winks,
we believe in supporting our employees to succeed.
We offer competitive remuneration, staff discounts on our range of quality furniture and bedding products, and opportunities for career development within a growing retail organisation. We foster a collaborative and supportive workplace culture where your contributions are valued and recognised. We are committed to creating an inclusive environment and welcome applications from candidates of all backgrounds.
If you require any adjustments or support during the recruitment process, please don't hesitate to get in touch.
About us
Forty Winks is a leading Australian retailer specialising in quality furniture and bedding. With a reputation built on exceptional products and outstanding customer service, we have been a trusted name in helping Australians create comfortable homes. Our stores are welcoming spaces where customers can explore our carefully curated range of furniture and receive expert advice.
We pride ourselves on our team's knowledge and dedication to delivering an excellent shopping experience. As we continue to grow, we're looking for talented individuals who share our passion for customer satisfaction and retail excellence.
Ready to join our team?
If you meet the above criteria and are excited about this opportunity, we encourage you to apply now. Please submit your resume and a cover letter outlining your relevant experience and why you'd be an excellent fit for the Store Manager role at our Bundaberg store.
📌 Store Manager (Bundaberg Central)
🏢 Forty Winks
📍 Bundaberg Central