Why join us? Join DWF and play a key role in driving billing excellence across a complex portfolio of insurance matters, including Lloyd's of London and international insurer clients. At DWF, we’re more than just a leading global provider of integrated legal and business services. As a rapidly growing organisation, we are driven by purpose and committed to delivering positive outcomes for our clients, colleagues and communities. We are seeking a detail-oriented and proactive Billing Specialist to join our General Insurance team in Sydney and contribute to our continued growth and success. Responsibilities As a Billing Specialist, you will play a key role in managing the end-to-end billing process for a portfolio of insurance matters, working closely with Partners, Lawyers and Finance teams. Leveraging your knowledge of London Market billing, Lloyd's of London matters and insurer-specific requirements, you will ensure accurate and timely billing while supporting revenue collection and outstanding client service. This opportunity would suit an early-career legal support, legal operations, billing assistant or billing professional, as well as candidates with experience in insurance. Billing Management
- Partner with fee earners to manage the billing cycle from WIP review through to invoice submission.
- Review and analyse work in progress (WIP) to identify matters ready for billing.
- Prepare draft invoices in line with client billing arrangements and insurer requirements.
- Resolve billing queries, write-offs, write-downs, and invoice adjustments with relevant stakeholders.
- Ensure invoices are issued accurately and within agreed billing deadlines.
- Monitor aged WIP and support improvement of billing performance.
- Maintain detailed billing records, matter notes, and supporting documentation.



London Market & Insurance Billing
- Prepare invoices for Lloyd's of London syndicates and overseas insurers.
- Apply appropriate GST and taxation treatment based on insurer location and billing arrangements.
- Manage complex slip-based billing involving multiple participating insurers.
- Allocate costs accurately between syndicates and co-insurers based on agreed percentages.
- Interpret insurer, broker, and claims administrator billing requirements.
- Issue invoices through relevant platforms, brokers, claims administrators, or insurers.
- Coordinate billing activities with cover holders, brokers, and claims management agents. Stakeholder Management
- Build strong relationships with Partners, Lawyers, Legal Assistants, and Finance teams.
- Act as the primary billing contact for designated practice groups.
- Collaborate with Credit Control and Client Compliance teams to ensure billing accuracy.
- Work closely with international stakeholders, including London Market brokers and underwriters.
- Provide guidance and support to fee earners on billing best practices and requirements. Billing Compliance & Quality
- Ensure invoices comply with client billing guidelines, engagement terms, and protocols.
- Verify billing data, matter information, and tax treatment before invoice issuance.
- Maintain exceptional attention to detail across billing calculations, time entries, and disbursements.




- Support billing audits and reporting requirements. Reporting & Continuous Improvement
- Monitor billing volumes, aged WIP, and invoicing backlogs.
- Support month-end and year-end billing activities.
- Assist with billing analysis and reporting.
- Contribute to initiatives that improve billing efficiency and operational performance. What will help you succeed in this role? You’ll be someone who thrives in a deadline-driven environment, enjoys working with complex billing arrangements, and has a robust commitment to accuracy, client service, and continuous improvement. Key Skills & Experience
- Proven experience in legal billing, professional services billing, or insurance billing.
- Strong understanding of WIP management and invoice preparation.
- Experience partnering closely with fee earners and legal teams.
- Exceptional attention to detail and analytical capability.
- Strong verbal and written communication skills.
- Ability to manage multiple priorities and meet competing deadlines.
- Intermediate to advanced Microsoft Excel skills. Highly Regarded
- Experience billing Lloyd's of London insurers or London Market clients.
- Knowledge of insurance claims management and insurer billing structures.
- Understanding of GST requirements relating to domestic and overseas insurers.
- Experience with slip-based billing and co-insurance arrangements.
- Familiarity with Elite 3E or similar legal practice management systems.
- Previous experience in a law firm or insurance services environment. Personal Attributes
- Client-focused with a strong commitment to service excellence.
- Highly organised with excellent time management skills.
- Proactive, solutions-oriented, and accountable.
- Co

📌 Billing Specialist (Brisbane)
🏢 Dwf
📍 Brisbane