TRADE STORE MANAGER | HD PUMPS – WINNELLIE

HD Pumps is a family-owned Territory business that's been supplying pumps and water equipment since 1979. We're looking for an experienced, hands-on Trade Store Manager to lead our Winnellie sales and stores team. This is a varied role combining retail and trade sales, customer relationships, team leadership and store operations. We're looking for someone who enjoys working with customers, leading a team and keeping things running smoothly.

You don't need to know pumps to apply. We're looking for someone with proven sales and supervisory/management experience, and we'll provide the product and technical training.

ABOUT THE ROLE

One minute you'll be helping a customer find the right product or preparing a quote; the next you'll be looking after a regular trade customer, supporting your team or making sure purchasing and stock control are running smoothly.

We supply pumps, irrigation, water treatment, pool equipment, pressure cleaners and related products to homeowners, tradespeople, rural customers and commercial and industrial businesses.

Our products are technical by nature, so you'll develop solid product knowledge over time. You'll have support from our Sales Manager and technical sales team on complex applications, tenders and projects.

You'll work closely with the Branch Manager and Sales Manager, taking responsibility for the day-to-day retail and trade sales operation at Winnellie.

The position includes rostered Saturday morning shifts.

KEY RESPONSIBILITIES

- Lead, support and develop the retail sales and stores team, setting high standards for customer service and teamwork.




- Build and maintain robust relationships with our repeat commercial and trade customers.
- Serve customers, provide product advice, prepare quotes and follow up sales opportunities.
- Oversee store presentation, merchandising and the customer experience.
- Manage day-to-day purchasing, goods receipting, stock control and warehouse operations.
- Work with the Branch Manager and Sales Manager to improve sales performance, stock levels and operational efficiency.
- Support the team with day-to-day administration and store operations as required.

ABOUT YOU You're a practical, customer-focused leader who enjoys being involved in the day-to-day operation of a busy store. You're comfortable working behind the counter, supporting your team and making sure the store and back-end operations run properly.

To be successful, you'll have:

- Experience in retail, trade or customer service sales.
- Previous management or supervisory experience.
- Strong customer service and relationship-building skills.
- The ability to lead, motivate and develop a small team.
- Good organisation, problem-solving and computer skills.
- Initiative, attention to detail and a willingness to get involved.
- A current Australian manual driver's licence and ability to pass a National Police Check.

Well regarded, but not essential:

- Experience in trade retail, industrial supplies, hardware, plumbing,



irrigation, automotive parts or similar businesses.
- Technical sales experience or a relevant trade qualification.
- Knowledge of pumps, water treatment, irrigation or related equipment.
- Experience with purchasing, inventory management or ERP systems.
- Forklift licence or willingness to obtain.

WHAT WE OFFER

- Competitive salary based on experience, plus superannuation.
- A genuine hands-on leadership role managing a small team.
- Product and technical training from experienced staff and suppliers.
- Support from our management and technical sales teams.
- Stable, long-term employment with an established Territory business.
- Uniform supplied and staff discounts across HD Pumps and Humpty Doo Hardware.
- Opportunities to develop your leadership, sales and technical knowledge.

WHY HD PUMPS? HD Pumps has been part of the Territory since 1979, with branches in Winnellie and Humpty Doo. We supply and service equipment across domestic, agricultural, commercial and industrial markets.

We're a practical, customer-focused business that values teamwork, personal responsibility and doing the job properly. You'll be joining an established team with experienced people to learn from and the opportunity to make a real contribution to how our Winnellie store operates.

DIVERSITY & INCLUSION

HD Pumps is an equal opportunity employer. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples and ADF veterans

APPLY NOW

If you're an experienced retail or trade sales supervisor or manager looking for a hands-on leadership role with variety, we'd like to hear from you.

📌 Trade Store Manager (Winnellie)
🏢 HD Enterprises
📍 Winnellie