What We Are Looking For

- Attributes: You must be highly enthusiastic, friendly, efficient, and well-organised with an ability to manage multiple moving parts at once.

- Thrives Under Pressure: Proven ability to handle a rapid-paced work environment without losing your attention to detail.

- Tech-Savvy: Hands-on experience or rapid adaptability with job management software like Tradify and HVAC design software like Plandroid.

- Industry Edge (Advantage): Prior knowledge or a background in the Heating and Cooling / HVAC or plumbing industry is highly desirable but not mandatory.

Key Responsibilities

• Customer Service: Serve as the friendly first point of contact for our valued clients via phone and digital channels, delivering professional and welcoming service.

• Email & Communication Management: Monitor and action the main office inbox efficiently

• Job Bookings & Scheduling: Efficiently coordinate technician schedules and log jobs using Tradify.

• Equipment Procurement: Place orders for parts and equipment to keep our field team moving without delay.

• Assisting with HVAC Plan Mark ups: Assist with visual HVAC system layouts using Plandroid.

MYOB - Quoting & Invoicing

Monday - Friday: 8.30am - 4pm

📌 Office Administrator - Heating & Cooling Company (Knoxfield)
🏢 Offtap Plumbing Heating and Cooling
📍 Knoxfield