General Manager (Brisbane)

General Manager (Brisbane)

08 Nov
|
Kanda
|
Brisbane

08 Nov

Kanda

Brisbane

Across Queensland, NDIS participants rely on teams who deliver safe, consistent and genuinely person-centred support. Behind every one of those teams is a leader who sets the direction and holds the standard. As General Manager, that leader is you.

You’ll lead Kanda’s Disability operations across the state, with full accountability for service quality, financial performance and growth. You’ll shape the business plan and budget, build new referral relationships with stakeholders, lead tender responses, and guide the Service Development & Regional Managers who bring it all to life each day. It’s a senior role where strategy and delivery meet, and where strong care and strong commercial results are expected to go hand in hand.

This is a 12-month fixed term opportunity covering a secondment, and you can be based in Rockhampton, Mackay or Brisbane. For the right leader, it’s a chance to make a real mark on how Kanda delivers disability services across Queensland.

What you’ll be doing

Developing and delivering the Disability operational business plan and budget

Overseeing rostering and service delivery so participants get continuity of care and the business keeps healthy margins

Planning for workforce optimisation, controlling overheads and improving efficiency across our Disability systems and processes

Making sure we meet all NDIS Quality and Safeguarding standards and staying across changes to awards, legislation and funding body pricing

Leading business development with Support Coordination and Plan Manager businesses, funding bodies and other contacts to build new referral sources

Leading tender responses and working with the Marketing Manager and Service Development Managers on sales plans and promotion

Coaching and developing your people, identifying future leaders and building a culture where learning is encouraged

Forecasting monthly, spotting revenue and margin gaps early, and putting plans in place to meet budget

Across Queensland, NDIS participants rely on teams who deliver safe,



consistent and genuinely person-centred support. Behind every one of those teams is a leader who sets the direction and holds the standard. As General Manager, that leader is you.

You’ll lead Kanda’s Disability operations across the state, with full accountability for service quality, financial performance and growth. You’ll shape the business plan and budget, build new referral relationships with stakeholders, lead tender responses, and guide the Service Development & Regional Managers who bring it all to life each day. It’s a senior role where strategy and delivery meet, and where robust care and strong commercial results are expected to go hand in hand.

This is a 12-month fixed term opportunity covering a secondment, and you can be based in Rockhampton, Mackay or Brisbane. For the right leader, it’s a chance to make a real mark on how Kanda delivers disability services across Queensland.

What you’ll be doing

Developing and delivering the Disability operational business plan and budget

Overseeing rostering and service delivery so participants get continuity of care and the business keeps healthy margins

Planning for workforce optimisation, controlling overheads and improving efficiency across our Disability systems and processes

Making sure we meet all NDIS Quality and Safeguarding standards and staying across changes to awards, legislation and funding body pricing

Leading business development with Support Coordination and Plan Manager businesses, funding bodies and other contacts to build new referral sources





Leading tender responses and working with the Marketing Manager and Service Development Managers on sales plans and promotion

Coaching and developing your people, identifying future leaders and building a culture where learning is encouraged

Forecasting monthly, spotting revenue and margin gaps early, and putting plans in place to meet budget

You’re the right person if...

You have proven experience in a senior management role within the disability, healthcare or community services sector

You have comprehensive knowledge of the NDIS framework and its application within Queensland

You have strong leadership skills and a demonstrated ability to manage and develop high performing teams

You have excellent communication and interpersonal skills, with the ability to engage effectively with a diverse range of stakeholders

You bring strategic thinking and business acumen, with a track record of achieving business growth and operational efficiency

You hold an Advanced Diploma or higher in Human Services or a related field and/or have relevant industry experience

Why Kanda

Monthly RDO for full-time employees - an extra 12 days of leave per year

Wellness initiatives plus24/7 access to the Sonder wellbeing app

Access to an employee rewards hub providing savings and cashback across everyday purchases

Employee recognition initiatives, including gift vouchers for Employee of the Month and service anniversaries

Enjoy free Orbit World Travel Club membership - $100 travel voucher, exclusive offers, and dedicated support

Genuine long-term career opportunities as Kanda continues to grow

Kandais committed to creating and maintaining a child safe organisation.

We’re dedicated to building an inclusive environment where everyone feels safe, respected, and comfortable to be themselves. At Kanda, every voice matters, every culture is valued, and we believe that diverse perspectives aren’t just welcome - they’re essential to who we are and what we do.

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📌 General Manager (Brisbane)
🏢 Kanda
📍 Brisbane

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