The Foot Stop Podiatry Service – Burleigh Heads QLD

Administrative Assistant The Foot Stop Podiatry (Burleigh Heads Clinic) 8 days per fortnight | Well‑established, values‑driven podiatry practice

About Us The Foot Stop Podiatry team are known as “the podiatrists who really care”. We deliver mobile podiatry services across SE QLD, Northern NSW and Sydney, supported by our Burleigh Heads clinic where this role is based + a Brisbane clinic. You’ll work 8 days per fortnight, as part of a small, friendly, high‑performing team.

About You You thrive in a busy, people‑focused workplace and bring a blend of professionalism, warmth, and attention to detail. You’ll be the first point of contact for many of our patients, so your ability to stay calm, organised, and compassionate is essential.

You bring:

Strong customer service experience

and the ability to make patients feel genuinely cared for

Excellent organisational skills

to manage bookings, records, and billing

Clear, confident communication

with patients, families, staff, and referrers

High attention to detail , especially with medical records and financial information

Empathy and compassion

in every interaction

Ability to multitask

and remain steady under pressure

Basic medical terminology

(or willingness to learn)

Technical proficiency , including EHR/healthcare software





Problem‑solving and critical thinking

for scheduling or billing issues

Commitment to confidentiality

and regulatory compliance

Patient advocacy mindset , ensuring people receive the right information and support

Qualifications & Experience

Previous experience in customer service and/or healthcare administration

Fully vaccinated in line with QLD COVID‑19 requirements

Strong written and verbal communication skills

Confident computer skills

Local knowledge of SE QLD and Northern NSW suburbs and geography is an advantage for our home visit scheduling.

Key Responsibilities

Booking, confirming, and managing appointments

Being the first point of contact for phone and clinic enquiries

Supporting patients and families with information and care coordination

Liaising with clinicians, referrers, and support coordinators

Assisting podiatrists with administrative and operational tasks

What We Offer

An autonomous, fast‑paced role within a supportive, well‑established podiatry practice

A friendly team culture built on genuine care for patients and each other

Competitive remuneration based on experience

Only shortlisted applicants will be contacted.

Interviews are expected to take place early December for employment in starting early January 2027.

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