About RocketAMS RocketAMS is a rapid-growing Amazon specialist agency. We run the whole Amazon channel for consumer brands, covering sales, advertising, and creative. We also run retail media on Woolworths, Coles, and Chemist Warehouse, and support brands in Japan, the US, and the UK. We’re independent and founder-led, and we want our Australian team to have great careers here as we grow.

The role We’re looking for a Brand Manager who comes from a design background. You’ll own a portfolio of client accounts end to end, and you’ll lead the UX and creative work that runs through them. That covers Brand Stores, A+ content, product detail pages, listing imagery, and video.

This role suits someone who has been a studio manager or UX lead in an agency. You’ve run a studio, faced clients, and can talk design with confidence. You don’t need to be on the tools. You do need to brief well, review the work critically, and explain to a client why it works.

You don’t need Amazon experience. We’ll teach you that. What matters is that you know how agencies run, you can manage designers, and you can hold a client relationship under pressure.

What you’ll do

Own a portfolio of client accounts. Weekly calls, monthly business reviews, priorities, and trust

Run one of our design studios day to day. Set priorities, brief the designers, and keep work moving

Lead creative and UX conversations with clients from brief through to feedback and sign-off

Bring a UX lens to how shoppers move through a Brand Store, A+ module, or product page, especially on mobile

Review every piece of creative before it goes to a client. Quality, clarity, and brand fit sit with you





Turn client goals and brand guidelines into clear direction for designers, copywriters, and specialists

Read performance data, such as conversion rate and sessions, and turn it into the next creative or UX change

Step in on creative for other brand managers when their client has a creative director or brand lead in the room

Spot risks early and fix problems calmly

What this role is not

Not a designer role. You guide the work, you don’t make it

Not a pure UX research or product design role

Not a creative director role with no client book

How we hire Application review → Initial interview → Video interview → Online assessment → Behavioural interview → Paid project → Reference check → Offer

The process is thorough because we want the best people, and we want you to interview us as much as we interview you.

3. Requirements (paste into the “Requirements” box) You’ll suit this if you

Have worked in an agency as a studio manager, UX lead, design lead, or creative account manager

Have managed designers and set their priorities across several clients at once

Have owned client relationships, not just supported them

Can explain composition, hierarchy, user flow, and brand fit to a client in plain words

Are organised,



calm under pressure, and good at keeping momentum

You’ll suit this if you

Have worked in an agency as a studio manager, UX lead, design lead, or creative account manager

Have managed designers and set their priorities across several clients at once

Have owned client relationships, not just supported them

Can explain composition, hierarchy, user flow, and brand fit to a client in plain words

Are organised, calm under pressure, and good at keeping momentum

Required

3+ years in a creative, design, digital, or UX agency

Experience managing a studio or a team of designers

Experience owning client relationships end to end

Strong design and UX literacy, even if you no longer design every day

Comfortable with Figma, ClickUp or similar, Google Sheets, and Slack

Based in Australia with full work rights. We can’t sponsor visas

Nice to have

Ecommerce, retail, or DTC brand experience

Exposure to Amazon, marketplaces, or retail media

Packaging, brand identity, or campaign creative experience

Freelance experience, so you know how to find, manage, and keep clients

Real ownership. You run your client portfolio end to end

Close to the creative, working with our in-house design team every day

A clear growth path. The brand manager track runs through Senior Brand Manager to Brand Director, and creative is one of our core function paths

A high-trust team with autonomy and accountability. No layers, no billable hours

Remote-first, with modern tools (ClickUp, Slack, Google Workspace, Figma)

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📌 Brand Manager, UX (Canberra)
🏢 RocketAMS
📍 Canberra