Why join us?

Mitti by SafetyCulture is a global tech company, just not the kind you're picturing. Our almost 1,000-person team builds tools that make work better for the three billion frontline workers who keep the world moving. We've got big tech scale, without the sign-off layers or corporate theatre. This next chapter is about scaling smart, powered by AI, a clear vision and real ownership.

Big tech impact, without the big tech ick.

Key responsibilities

- Innovate and implement well established practices for Platform Engineering.

- Design resilient and easy to use foundational infrastructure to support a growing customer base.

- Using productivity tools, such as AI, implement effective quality code.

- Contribute to the strategy and design of engineering as a whole.

- Facilitate open discussions that bring together the right people to provide the right outcomes.

- Contribute to solution design early, helping prevent reliability problems before they ship.

- Provide technical leadership to a small team, setting standards and direction while coaching engineers across the organisation on reliability and performance practices.

Required skills & experience

- In depth knowledge of Kubernetes, Istio and ArgoCD.

- Understanding of network principles.

- AWS foundational knowledge.

- Golang, Python and Terraform.

- Robust familiarity with GitOps and CI/CD practices.

- Linux and Networking experience including troubleshooting.

What you bring as an engineer

- Strong platform development background. You've built and shipped production systems,



not just observed them with a proficiency in Go/Python and Terraform.

- Experience defining and implementing AWS managed solutions, utilising our strategic partnership to ship quicker.

- A track record of working across codebases and domains you didn't build - diagnosing issues, contributing improvements and establishing patterns others can follow.

- Comfort operating with all manner of customers, treating all members of staff as builders.

- Experience with architecture and system design, particularly in SaaS environments operating at scale.

- An attitude to do better and push others to do better .

What you bring as a senior engineer

- You lead through influence, not authority. You build consensus quickly, find the

fastest path forward through ambiguity and help teams make good decisions

without creating bottlenecks.

- You simplify complexity. Whether it's explaining a cross-domain failure mode to leadership or designing a pattern that replaces ad-hoc solutions across teams, you make things clearer and easier for others.

- You multiply the people around you - through coaching, pairing, code review and creating tools and documentation that raise the bar for everyone.

- You think in terms of the customer experience and the business,



not just the system.

- You understand why reliability matters, not just how to achieve it.

- You adapt your approach to what's needed - sometimes that's deep technical problem-solving, sometimes it's aligning stakeholders, sometimes it's mentoring a mid-level engineer through a tough project.

Nice to have

- Cloudflare or other CDN based technologies

- AI Automation

- Knowledge of web technologies (Http 1.1 and 2)

- Knowledge of gRPC

- Known architectural patterns such as Cell Based Architecture.

Success looks like

- Our platform architecture is robust, resilient and provides answers before they become problems.

- Reliability patterns and shared tooling are adopted as defaults, reducing the effort required for individual teams to build reliable features.

- Our platform shards at the data layer , allowing us to scale and contain our customers in smaller environments that carry less risk.

- Incidents and alerts are mitigated with ease, using automated tools and great observability standards.

- Implement a layer between development and platform, building out APIs to allow customers to use our infrastructure with relative ease.

Key stakeholders

- Product managers & group leads - partnering to determine what our external customers require and delivering a compliant, resilient system.

- Engineering teams across groups - the primary consumers of the platform group who interact with us on a daily basis.

- Observability team - Working alongside this team to facilitate a read

📌 Senior Platform Engineer (Sydney)
🏢 Mitti
📍 Sydney