Director of Office Operations (EOB) Senator Pauline Hanson

The office of Senator Hanson is seeking applications for a full time ongoing Director of Office Operations, based in the Parliamentarian’s Electorate Office in Brisbane CBD, QLD.

Position overview

The Director of Office Operations provides strategic administrative, operational, and executive support to the Senator and Leader of One Nation. This role is responsible for the strategic management of the Leader’s electorate and parliamentary office functions, including oversight of constituent services and engagement and ensuring the efficient and effective delivery of office operations.

The role works closely with the Advisory team to ensure a coordinated and informed approach to constituent matters, emerging issues, stakeholder engagement and office priorities.

The successful candidate will act as a trusted primary coordination point for the Leader’s activities and responsibilities including coordinating schedules and communications and liaising with key stakeholders and constituents. The position requires exceptional organisational skills, political awareness, discretion, and the ability to manage competing priorities under pressure.

The position is responsible for managing the Electorate Office Administrator, including setting work priorities and supporting capability development.

Regular travel throughout Queensland, Canberra and elsewhere in Australia is required, and availability to work irregular hours, including evenings, weekends and parliamentary sitting periods, to support the Member's parliamentary and electorate responsibilities.

The key duties of the position include but are not limited to:

Office Management





Lead the development and continuous improvement of office procedures and processes to support effective operation of the Senator’s office.

Oversee constituent enquiries, correspondence, reception and office communications, ensuring matters are appropriately triaged and aligned with ON policies and/or the Senator’s position. This includes the coordination of timely follow-up actions.

Delegate constituent through effective direction and support to the Electorate Office Administrator as appropriate.

Manage a high volume of complex, confidential, and highly sensitive constituent matters on behalf of the Party Leader with professionalism, discretion, and empathy.

Resolve constituent concerns and matters through advocacy and effective stakeholder engagement, while assessing, prioritising, and coordinating responses to constituent issues.

Liaise with parliamentary offices, ministerial offices, local councils, and external agencies to facilitate outcomes for constituents.

Escalate critical or politically sensitive matters received through general correspondence appropriately to the Leader, Chief of Staff, or relevant advisers.

Coordinate timely follow-up actions to ensure constituent matters are addressed efficiently and effectively.

Budget management including reconciliations, electoral accounts and entitlements, and travel for all staff.





Support media and communication activities, including web and social media content, media events and press conferences are required.

Manage office systems, records, filing, and administrative procedures ensuring secure handling of confidential and sensitive information.

Establish and maintain effective stakeholder relationships across Member offices, key stakeholders, government departments, ministerial offices and constituents.

Liaise with counterparts across ON offices to coordinate processes, address issues and support consistent practices.

Other duties as required.

Executive Assistant to the Senator

Diary management, email inbox management, record keeping, general administration support and other tasks as required.

Oversee and manage travel arrangements including bookings and lodgement of travel claims and reconciliations of entitlements.

Manage distribution of correspondence, reports and other necessary submissions.

Staff Management

Supervise, support and manage the electoral administration staff and volunteers including recruitment, training, HR record management and allocation of staff resources when required.

Coordinate workflow and administrative support staff where applicable.

Promote, support and maintain a safe and respectful workplace.

All Australian laws must be upheld, including relevant workplace laws.

Comply with parliamentary procedures and rules.

Foster respect, trust and goodwill in all internal and external interactions.

Demonstrate personal responsibility for deliverables.

Maintain honesty, integrity, discretion and confidentiality.

Encouraged to demonstrate initiative and seek opportunities for process impro

📌 Director - Director Office Operations (EOB) Senator Pauline Hanson (Brisbane)
🏢 seek.com.au
📍 Brisbane