- Manage a diverse portfolio of high-profile clients and deliver tailored merchandise solutions.
- Competitive salary package with great incentives and perks – including a 9-day fortnight, birthday leave and regular team social events and milestone celebrations.
- Full-time, permanent position with regular client visits across Sydney.

OUR CLIENT

Our client is a creative agency specialising in custom, made-to-order merchandise for corporate, retail, event and purpose-driven clients. They deliver innovative, high-quality and timely merchandise solutions for some of Australia’s most iconic brands.

THE OPPORTUNITY

We are seeking a commercially driven and passionate Senior Account Manager to join our client's growing Sydney sales team. In this role, you’ll take on a portfolio of high-profile clients and work on some of the most exciting merchandise projects for iconic Australian brands.

You’ll be the creative advisor your clients turn to, bringing fresh ideas, guiding their merchandise strategy and recommending on-brand solutions that deliver real return on investment. By understanding their world, you’ll build long-standing relationships and uncover new opportunities within each account, whether that’s a new department, a bigger brief or a tender to win.

Alongside growing your accounts, you’ll drive new business by converting a strong flow of inbound leads and referrals, prospecting new brands and face to face meetings.

This role suits someone genuinely passionate about merchandise and design, who loves great product as much as closing a great deal. You’ll help establish a small, centrally located Sydney hub and work from there regularly as your main base.

KEY RESPONSIBILITIES

- Develop and execute quarterly sales and account plans to grow key accounts and meet revenue targets.
- Manage a pod of existing clients,



providing guidance on annual merchandise plans, quotes, and proposals.
- Drive new business through consistent outbound prospective, alongside converting a high volume of inbound marketing leads, referrals and repeat briefs.
- Build strong, lasting relationships with marketing executives and key decisionmakers through regular face-to-face meetings and client visits.
- Ensure client deadlines are met by partnering with internal Design, Production, and Warehouse teams.
- Maintain data integrity in Salesforce, tracking client contacts, negotiations, open projects, and pending deadlines.
- Create bespoke client proposals, delivering merchandise concepts that are twice as nice.
- Provide exceptional client service, proactively resolving issues and supporting brand-aligned, ROI-driven merchandise campaigns.

ABOUT YOU

- Proven B2B account management and sales experience (ideally 10+ years), preferably within promotional products, merchandise or brand activation. Experience in adjacent B2B industries will also be considered.
- A proven track record of winning current clients and hitting sales targets.
- A natural new business hunter – proactive, self-motivated and confident working both inbound and outbound pipelines.
- Experience building trusted, long-standing relationships with senior managers, C-suite executives and marketing leaders.
- Exceptional written and verbal communication, attention to detail, and organisation skills.
- Salesforce experience and strong skills in Office 365 applications (Word, Excel, Outlook, PowerPoint).
- You thrive in a busy, high-volume environment with urgent turnarounds and competing priorities.
- You hold a current driver’s licence, have your own car and are located within a reasonable commute of the Sydney CBD.

For further information, please contact Celine Drogat at [email protected].

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📌 Senior Account Manager (Sydney)
🏢 Partale Talent
📍 Sydney