Senior Safeguarding Planner

Location: Robina, QLD

Hours: Monday to Friday, 8:30 am to 5:00 pm

Hourly rate: $61.86 per hour plus superannuation

HOBAN Recruitment is seeking an experienced Senior Safeguarding Planner to support a high profile organisation operating within Australia’s disability services sector. This position provides specialist advice and short term intervention support in complex and sensitive safeguarding matters. You will assess risk, guide staff through challenging participant circumstances and help coordinate appropriate safeguarding responses.

Key responsibilities

In this role, you will:

- Gather and analyse information relating to complex and sensitive participant circumstances
- Undertake risk identification and safeguarding assessments
- Provide clear written and verbal advice regarding complex safeguarding matters
- Facilitate discussions with staff to provide support, direction and guidance
- Provide information on available supports, intervention options, education and referral pathways
- Support participants requiring urgent and short term safeguarding interventions using a case management approach
- Interpret and apply relevant legislation, policy, procedures and operational guidelines
- Liaise with external regulatory bodies and relevant state or territory authorities when required
- Collaborate with colleagues to develop specialist knowledge and consistent practices
- Coach and mentor staff while assisting with team capacity and workflow management
- Contribute to quality improvement activities relating to service delivery, systems and processes

About you

- Experience assessing complex circumstances and identifying safeguarding or participant risks
- Robust critical thinking, professional judgement and decision making skills
- Experience providing specialist advice in complex or sensitive environments
- Strong written communication skills,



including preparing, reviewing and editing complex documentation
- Confidence managing challenging conversations, conflict and sensitive participant matters
- Experience working within legislative, policy and procedural frameworks
- Strong planning and organisational skills with the ability to manage competing priorities
- Experience leading projects, coaching colleagues or supporting staff development
- A high level of discretion when managing private and confidential information
- Competence using Microsoft Office and relevant case management, customer relationship management or workflow systems
- The ability to remain effective in a changing and demanding operational environment

Experience within disability services, safeguarding, social services, complex case management, behaviour support, child protection, community services or a related regulated environment will be highly regarded.

Mandatory requirements

- A Baseline AGSVA security clearance
- A current NDIS Worker Screening Check

Working environment

- Working in an open plan and hot desk office environment
- Managing changing workloads and competing priorities
- Completing computer and screen based work for extended periods
- Participating in meetings and managing regular telephone communication
- Dealing with complex, confronting or emotionally sensitive information
- Conducting challenging conversations while maintaining empathy and professionalism
- Working in an environment where assistance animals may be present

Reasonable workplace adjustments can be considered for people with disability.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people. We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability.

#J-18808-Ljbffr

📌 Senior Safeguarding Planner (City of Gold Coast)
🏢 Hoban
📍 City of Gold Coast