Translate Business Needs into Delivery: Work directly with Client Services, Provider Growth, Marketing and Finance to turn business problems into clear requirements, user stories and acceptance criteria, then make sure they ship.

Lead the Team: Lead, coach and unblock a team of five across engineering and IT support. Review code, set standards and step into the Laravel and React codebase when needed.

Own the Product Roadmap: Turn the priorities set by the Executive Director and CEO into delivery, propose trade-offs, and change course quickly when the business needs it.

AI & Automation: Deliver AI features, integrations and workflow automation that reduce manual effort, as part of our AI Roadmap.

Keep Things Running: Act as senior escalation for incidents across cloud, networking, Microsoft 365 and contact centre telephony (3CX, SIP, SMS) supporting teams in Australia, Fiji and the Philippines. Own security, suppliers and budgets.

Aged Care Decisions is passionate about helping people in need, empowering them in their health care experiences. Our services encompass placement care, service provider matching, cutting-edge technology solutions, and a comprehensive consumer review website. We've since launched Care Decisions, bringing the same model to Australians navigating the NDIS.

Find out more about our company: https://agedcaredecisions.com.au/about/

Read what clients and families say about us: https://g.page/r/CTbfWRSCdvPpEBA

In December 2022, Aged Care Decisions was backed by growth-focused private equity firm Fortitude Investment Partners (FIP). Since then, the business has continued to grow rapidly, while ensuring best practice in all areas of the business.

This is not a CTO role. We want a hands‐on technical leader who is close to the code, easy to approach,



light on process, and happy to change priorities when the business needs it. Someone who makes things simpler, not more complicated, and turns business problems into working solutions that help families find care faster.

You'll work closely with growth‐focused founders and the backing of a private equity firm, executing against our FY27–FY28 growth plan. This role reports to the Executive Director, transitioning to the CEO in the short to medium term, and leads the Product, Engineering and IT team.

Responsibilities:

- Translate Business Needs into Delivery: Work directly with Client Services, Provider Growth, Marketing and Finance to turn business problems into transparent requirements, user stories and acceptance criteria, then make sure they ship.
- Lead the Team: Lead, coach and unblock a team of five across engineering and IT support. Review code, set standards and step into the Laravel and React codebase when needed.
- Own the Product Roadmap: Turn the priorities set by the Executive Director and CEO into delivery, propose trade-offs, and change course quickly when the business needs it.
- AI & Automation: Deliver AI features, integrations and workflow automation that reduce manual effort, as part of our AI Roadmap.
- Keep Things Running: Act as senior escalation for incidents across cloud, networking, Microsoft 365 and contact centre telephony (3CX,



SIP, SMS) supporting teams in Australia, Fiji and the Philippines. Own security, suppliers and budgets.

Company Profile:

Aged Care Decisions is passionate about helping people in need, empowering them in their health care experiences. Our services encompass placement care, service provider matching, cutting‐edge technology solutions, and a comprehensive consumer review website. We've since launched Care Decisions, bringing the same model to Australians navigating the NDIS.

Find out more about our company: https://agedcaredecisions.com.au/about/

Read what clients and families say about us: https://g.page/r/CTbfWRSCdvPpEBA

In December 2022, Aged Care Decisions was backed by growth‐focused private equity firm Fortitude Investment Partners (FIP). Since then, the business has continued to grow rapidly, while ensuring best practice in all areas of the business.

This is not a CTO role. We want a hands‐on technical leader who is close to the code, easy to approach, light on process, and happy to change priorities when the business needs it. Someone who makes things simpler, not more complicated, and turns business problems into working solutions that help families find care faster.

You'll work closely with growth‐focused founders and the backing of a private equity firm, executing against our FY27–FY28 growth plan. This role reports to the Executive Director, transitioning to the CEO in the short to medium term, and leads the Product, Engineering and IT team.

Requirements:

- Business Translation: Proven ability to turn business problems into clear requirements and user stories, and to explain trade‐offs to non‐technical people.
- Team

📌 Head of Product (Gold Coast)
🏢 Aged Care Reviews
📍 Gold Coast