Key duties and responsibilities

· Consult with management and operational teams to identify, analyse and document business requirements for inventory management, sales reporting and related business systems.

· Review existing business processes, workflows and system functionality to identify inefficiencies and recommend improvements through ICT solutions.

· Develop business process maps, requirements documentation, functional specifications and implementation plans for system enhancements.

· Analyse requirements for the automation of stocktaking and inventory management using Fishbowl Advanced, and coordinate improvements to support accurate stock control.

· Liaise with software providers and relevant technical personnel to communicate requirements and coordinate system configuration, integration and implementation.

· Define data validation and reconciliation requirements, investigate discrepancies and recommend controls to maintain the accuracy and integrity of inventory and sales information.

· Gather reporting requirements and develop specifications for customised sales reports, transaction summaries and operational dashboards.

· Support the automation of year-end reporting, including revenue summaries and sales performance reporting.

· Prepare and execute system testing and user acceptance testing, document defects and coordinate their resolution against agreed business requirements.

· Develop user guides and training materials, and train staff in new or enhanced system functionality.

· Conduct post-implementation reviews,



assess whether solutions meet business requirements and recommend further improvements.

· Provide ongoing analytical support to management and users by investigating system issues and identifying appropriate functional improvements.

Qualifications skills and experience

· A bachelor’s degree or higher in Information Technology, Information Systems, Computer Science or a closely related discipline, or substantial relevant experience demonstrating equivalent capability.

· Demonstrated experience in ICT business analysis, including requirements gathering, business process mapping and functional specification development.

· Experience with inventory management or enterprise business systems, including system implementation or enhancement.

· Ability to analyse operational data, investigate data quality issues and translate reporting needs into system requirements.

· Experience in system testing, user acceptance testing, user training and implementation support.

· Strong analytical, problem-solving and documentation skills.

· Clear communication skills and the ability to work effectively with business users and technical providers.

Desirable experience

· Experience with Fishbowl Advanced or comparable inventory management software.

· Experience supporting ICT systems in a wholesale, distribution or inventory-intensive business.

· Experience with reporting automation and operational dashboards.

Pay: $80,000.00 – $90,000.00 per year

Advantages:

- Travel reimbursement

Work Location: In person

📌 ICT Business Analyst (Greenacre)
🏢 SMG Stone Pty
📍 Greenacre