Provide friendly and professional customer service while supporting the smooth and safe daily operation of Dreamskape.
Key Responsibilities
- Welcome customers and assist with enquiries.
- Process ticket sales, bookings and payments.
- Explain attractions, packages and promotions.
- Assist customers with attraction instructions and safety requirements.
- Handle basic customer concerns and escalate issues when required.
- Assist with birthday parties, school groups and group bookings.
- Maintain clean and presentable customer areas.
- Support customer flow during busy periods.
- Report equipment, safety or security issues immediately.
- Follow Dreamskape policies and operational procedures.
Requirements
- Friendly,
positive and customer-focused.
- Good communication and teamwork skills.
- Reliable and responsible.
- Comfortable working in a busy workplace.
- Previous customer service, retail, hospitality or entertainment experience preferred.
- Available for weekends, public holidays and school holidays when required.
Job Type: Casual
Pay: $30.00 – $37.00 per hour
Benefits:
- Employee discount
Experience:
- Customer service: 1 year (Preferred)
Work Authorisation:
- Australia (Preferred)
Work Location: In person
📌 Customer Service (Chatswood)
🏢 Dreamskape
📍 Chatswood
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