Service Administrator - Griffith

Our Service Administrator is responsible for providing first class customer service, building excellent customer relations, promoting a positive environment in the service department and overseeing all clerical duties within the service department.

As a key member of our service team, you will be responsible for:

- Issuing repair orders for all work carried out in the service department
- Processing purchase orders and invoices
- Entering technician service reports onto repair orders on completion of jobs
- Completing warranty registrations for all machinery sold and submit to relevant suppliers
- Tagging warranty parts to comply with warranty procedures
- Assisting service manager to resolve customer complaints relative to service work with a focus on customer satisfaction and retention of all customers
- Maintaining high level customer service at all times,



focusing on customer satisfaction and retention of all customers
- Competitive above award wages on offer

Skills & Experience:

Our ideal candidate will have:

- Excellent customer service, communication, organisational and computer skills
- Knowledge of Agricultural based Machinery
- High levels of energy and self-motivation
- Excellent customer service skills
- Previous experience in a Machinery Dealership - preferable
- The ability to work as part of a successful team

Culture & Advantages:

At Intersales we pride ourselves on having a GREAT team and as a result of this, a GREAT workplace Intersales is dedicated to the ongoing training and development of their employees, which means you can have an expanding, exciting and fulfilling career in the agricultural industry.

📌 Service Administrator (Canberra)
🏢 Country Change
📍 Canberra