08 Nov
|
CocomilTu002FA Oliveto Ristorante & Bar
|
Rhodes
08 Nov
CocomilTu002FA Oliveto Ristorante & Bar
Rhodes
Oliveto Ristorante & Bar, Italian fine dining waterfront resteraunt in Rhodes is seeking a Reservations Co-ordinator to join the team . The ideal candidate will come from a hospitality background with experience in restaurant administration. Familiarity with SevenRooms, strong attention to detail, and proven administrative skills are highly desirable.
Key Responsibilities
- Manage online and phone bookings using the SevenRooms platform
- Promptly respond to booking requests, dietary requirement questions, and general guest enquiries via phone and email
- Communicate effectively with Restaurant Managers and Head Chefs to facilitate the best possible guest experience
- Provide a consistently high level of customer service to all patrons
- Maintain knowledge of Group VIPs and regular guests, ensuring notes and preferences are accurately recorded and actioned
- Support the Events Manager with large group bookings and private events: generate quotes, send booking forms, and proactively convert enquiries into confirmed reservations
- Help drive a culture of success, service excellence, and continuous improvement across reservations operations
Attributes
- Positive, personable, and energetic
- Passion for food and beverage, backed by experience in a similar role (restaurants or hotels)
- Willingness to learn new skills
- Extremely robust attention to detail
- Takes ownership of the role; able to multitask and prioritise workflows
- Passionate about guest satisfaction, engagement, and service standards
- Proactive problem-solver who looks for ways to improve systems and processes
- Proven ability to work collaboratively in a high-pressure environment
- Professional phone manner
- Familiarity with reservations and hospitality systems (e.g. SevenRooms or similar systems)
About you – skills and experience:
- A minimum of 2 years experience working in reservations in a high end hospitality venue
- Familiarity with Seven Rooms is not essential but will be considered an advantage.
- A Diploma or Certificate in hospitality management will be looked upon favourably.
Please email your resume along with a cover letter telling us a bit about yourself and your availability to
[email protected].
Pay: $55,000.00 – $65,000.00 per year
Work Location: In person
📌 Reservations & Office Administration (Rhodes)
🏢 CocomilTu002FA Oliveto Ristorante & Bar
📍 Rhodes