The Help Haven Pty Ltd | Registered NDIS Provider | Victoria Park, WA
The Help Haven is a registered NDIS provider based in Victoria Park, and we are looking for an experienced and motivated Team Leader / Administrator to join our growing team.
We are committed to delivering outstanding, person-centred support to our participants while providing a positive, balanced and supportive working environment for our employees.
We are seeking someone who is organised, reliable, proactive and confident in managing administrative responsibilities, coordinating support workers and ensuring the smooth day-to-day operation of our services.
Key Responsibilities & Requirements
The successful candidate will have experience in:
- Scheduling and coordinating staff shifts and rosters.
- Using ShiftCare for rostering, staff management and client documentation.
- Using Xero for invoicing and general administrative tasks.
- Maintaining accurate documentation and organising participant and employee records.
- Coordinating and communicating with support workers, participants and relevant stakeholders.
- Being available on-call when required to assist with operational matters.
- Working collaboratively as part of a team while demonstrating initiative and the ability to make decisions independently when necessary.
- Managing competing priorities and ensuring tasks are completed efficiently and professionally.
The Ideal Candidate
We are looking for someone who:
- Has previous experience in a similar team leader or administration role, preferably within the NDIS or disability services sector.
- Has robust organisational and communication skills.
- Demonstrates initiative, leadership and problem-solving abilities.
- Is professional, approachable and able to work independently.
- Has a genuine commitment to quality service delivery and supporting people with disabilities.
If you are passionate about making a difference, enjoy working in a supportive team environment and have the experience and skills we are looking for, we would love to hear from you.
To apply: Please submit your resume and a brief cover letter outlining your relevant experience.
Pay: $40.50 – $45.36 per hour
Expected hours: 10.0 – 20.0 per week
Work Location: In person
📌 Team Leader - Operations (Victoria Park)
🏢 The Help Haven
📍 Victoria Park
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