Mental Health Support Worker – Psychosocial Disability | NDIS

NT Psychosocial Recovery and Support Services Pty Ltd (NTPRSS PL)

Location: Darwin, Palmerston and surrounding areas, Northern Territory

Employment: Casual positions available | Genuine independent contractor arrangements may be considered

Make a Meaningful Difference in Mental Health Recovery

NT Psychosocial Recovery and Support Services Pty Ltd (NTPRSS PL) is seeking compassionate, reliable and experienced Mental Health Support Workers to join our growing team.

We specialise in providing individualised, person-centred and recovery-oriented supports to NDIS participants living with psychosocial disabilities, complex mental health conditions and associated functional impairments.

We are looking for professionals who understand that mental health recovery is individual and who are committed to empowering participants to develop independence, build confidence and achieve meaningful personal goals.

About the Role

As a Mental Health Support Worker, you will provide individualised support to participants within their homes and communities.

Your responsibilities will include:

- Providing practical, emotional and psychosocial support to participants experiencing complex mental health challenges.
- Supporting participants to develop independence, resilience and daily living skills.
- Assisting with community participation, social engagement, shopping and appointments.
- Supporting personal care, meal preparation and household routines where required.
- Recognising changes in mental health presentation and responding appropriately to distress, behavioural escalation or emerging risks.
- Implementing individual support plans, recovery strategies and positive behaviour support approaches.
- Maintaining professional boundaries, confidentiality and participant dignity.
- Completing accurate, timely and objective case notes using ShiftCare.
- Reporting incidents, safeguarding concerns and changes in participant wellbeing.
- Working collaboratively with Psychosocial Recovery Coaches,



Support Coordinators and allied health professionals.

About You

We are particularly interested in applicants with experience supporting individuals living with:

- Schizophrenia and schizoaffective disorders.
- Bipolar disorder and other complex mood disorders.
- Depression, anxiety and trauma-related conditions.
- Personality disorders and complex psychosocial support needs.
- Co-occurring mental health conditions and disability-related functional impairments.

Essential skills and experience

- Demonstrated experience in mental health, psychosocial disability or complex disability support.
- Understanding of recovery-oriented, person-centred and trauma-informed practice.
- Ability to recognise and appropriately respond to mental health deterioration, distress and behavioural escalation.
- Strong interpersonal communication and professional documentation skills.
- Ability to work independently, exercise sound judgement and follow individualised support plans.
- Understanding of NDIS participant rights, safeguarding obligations and the NDIS Code of Conduct.
- A skilled, reliable and respectful approach to supporting vulnerable individuals.

Highly regarded qualifications

- Certificate IV in Mental Health.
- Certificate IV in Mental Health Peer Work.
- Certificate IV in Disability Support.
- Other relevant mental health, community services, nursing or allied health qualifications.

Applicants with substantial relevant experience or appropriate lived-experience peer work competencies are also encouraged to apply.

Mandatory Requirements

Successful applicants must hold or be able to provide the following before commencing relevant duties:





- Current NDIS Worker Screening Clearance.
- Satisfactory National Police Check.
- Current Australian driver licence.
- Registered and appropriately insured vehicle suitable for work-related duties.
- Current First Aid and CPR certification.
- NDIS Worker Orientation Module – Quality, Safety and You.
- Evidence of Australian working rights.
- Two satisfactory professional references.
- Valid NT Working with Children Clearance (Ochre Card) where required for allocated duties.

Additional training in Mental Health First Aid, Positive Behaviour Support, restrictive practices, manual handling and cultural safety will be highly regarded.

Applicants seeking independent contractor arrangements must also meet applicable ABN, insurance and contractual requirements.

Why Join NTPRSS PL?

- Work within a dedicated psychosocial recovery and disability support organisation.
- Deliver meaningful, individualised support rather than a one-size-fits-all approach.
- Collaborate with experienced Psychosocial Recovery Coaches and Support Coordinators.
- Support participants to achieve genuine improvements in independence, wellbeing and community participation.
- Work across Darwin, Palmerston and surrounding communities.
- Opportunities for professional development and ongoing learning.

How to Apply

If you are passionate about mental health recovery and believe you can make a positive difference in the lives of people experiencing psychosocial disability, we welcome your application.

Please submit:

- Your current résumé.
- A brief cover letter outlining your relevant mental health and disability support experience.
- Details of your qualifications, clearances and availability.

Email: [email protected]

NT Psychosocial Recovery and Support Services Pty Ltd

Supporting recovery, independence, dignity and meaningful community participation.

Pay: $45.00 – $55.00 per hour

Expected hours: 12.0 – 20.0 per week

Work Location: In person

📌 Mental Health Support Worker – Psychosocial Disability (Palmerston City)
🏢 NT Psychosocial Recovery and Support Services
📍 Palmerston City