Job Summary: The Front of House staff is responsible for creating a welcoming atmosphere for guests and ensuring smooth operations during their visit. This role involves a variety of tasks including customer service, managing reservations, and coordinating with kitchen and bar staff.
Key Responsibilities:
Customer Service:
- Greet guests upon arrival and provide them with information about menu offerings.
- Maintain a friendly and positive demeanor at all times.
Communication:
- Communicate with kitchen and bar staff to ensure smooth service.
- Relay special requests or dietary restrictions to the kitchen.
Cleaning and Maintenance:
- Ensure the FOH area is clean and well-organized.
- Assist in setting up and cleaning up dining areas before and after service.
Cash Handling:
- Process payments accurately and handle cash transactions.
- Maintain accurate records of sales and tips.
Team Collaboration:
- Work collaboratively with fellow staff members to enhance overall guest experience.
- Participate in team meetings and training sessions.
Qualifications:
- Availability to work evenings, weekends, and holidays as needed.
Requirements:
- Ability to stand for long periods and lift moderate weights as necessary.
- RSA