The Indigenous Wellbeing Centre (IWC) is seeking a reliable, friendly and compassionate Full-Time Client Transport Officer to join our team.

About IWC:

IWC is an Aboriginal community-controlled and multi-accredited health and wellbeing organisation that delivers services without discrimination to Indigenous and non-Indigenous peoples in Bundaberg and the Wide Bay Burnett.

About the Position:

This position plays an important role in supporting clients to access essential healthcare services by providing safe, reliable and timely transportation to and from their appointments.

The successful applicant will assist clients attending Dental, Medical and Allied Health appointments, helping to ensure they can access the care and support they need.

Key Responsibilities

- Provide safe and reliable transportation for clients to and from scheduled healthcare appointments.
- Coordinate client pick-ups and drop-offs in accordance with appointment schedules.
- Assist clients when entering and exiting vehicles, where appropriate and safe.
- Maintain a professional, respectful and culturally sensitive approach when interacting with clients.
- Communicate effectively with reception, clinical teams and other staff regarding transport arrangements.
- Ensure organisational vehicles are maintained in a clean, safe and presentable condition.
- Complete required transport records and relevant documentation.
- Maintain client confidentiality and comply with organisational policies and procedures.

SKILLS & EXPERIENCE





- Current and valid driver's licence with a secure driving record.
- Previous experience in a transport, community services, healthcare or customer service role is desirable.
- Strong communication and interpersonal skills, with the ability to interact professionally and respectfully with clients, staff and healthcare professionals.
- Excellent time management and organisational skills, with the ability to coordinate client pick-ups and drop-offs efficiently.
- Ability to work independently, manage competing priorities and adapt to changes in appointment schedules.

KEYREQUIREMENTS:

- A current driver's licence.
- AFirst Aid/CPR Certificate or ability to obtain.
- A Blue Card (Working with Children Card QLD)* or ability to obtain.
- A Federal Police Check or ability to obtain.

* No Card, No Start legislation means that the successful applicant will need to hold a valid blue card before they start work. IWC will cover the cost of this application for the successful candidate.

SALARY PACKAGE:

Your Salary Package is made up of the following: -

- Salary Sacrifice Packaging valued up to $15,990 per annum – adding approximately $2,000 to your take-home pay (available after completion of probation).
- Meals and Entertainment Package up to $2,650 per annum (available after completion of probation).
- 9-Day Fortnight (for full-time staff).
- Superannuation valued at 12%.
- Annual Leave Loading of 17.5%.

Only shortlisted candidates will be contacted.

📌 Transport Driver (Brisbane)
🏢 Indigenous Wellbeing Centre
📍 Brisbane