Venue Manager (Gold Coast)

Venue Manager (Gold Coast)

08 Nov
|
Gambaro Hospitality Group
|
Gold Coast

08 Nov

Gambaro Hospitality Group

Gold Coast

Mamma G's is a vibrant deli and café in Coolangatta, offering a convenient grab-and-go deli experience or take-home meals, alongside a boutique retail experience and a welcoming space for guests to sit and enjoy great food and coffee. We're looking for a hands-on, experienced Deli & Café Manager to help lead this venue, deliver exceptional guest experiences, and build a high-performing team.

Mamma G's will offer a full breakfast and lunch menu cooked in our kitchen, complemented by quality barista-made coffee for dine-in or takeaway. Guests will enjoy convenient grab-and-go deli items and boutique retail products in a friendly café/deli atmosphere. As part of the award-winning Gambaro Group, you'll be supported by a hospitality team with a strong reputation for excellence and career development.

Mamma G's is a vibrant deli and café in Coolangatta, offering a convenient grab-and-go deli experience or take-home meals, alongside a boutique retail experience and a welcoming space for guests to sit and enjoy great food and coffee. We're looking for a hands-on, experienced Deli & Café Manager to help lead this venue, deliver exceptional guest experiences, and build a high-performing team.

Mamma G's will offer a full breakfast and lunch menu cooked in our kitchen, complemented by quality barista-made coffee for dine-in or takeaway. Guests will enjoy convenient grab-and-go deli items and boutique retail products in a friendly café/deli atmosphere. As part of the award-winning Gambaro Group, you'll be supported by a hospitality team with a strong reputation for excellence and career development.

About Mamma G's & Gambaro Group





Mamma G's will offer a full breakfast and lunch menu cooked in our kitchen, complemented by quality barista-made coffee for dine-in or takeaway. Guests will enjoy convenient grab-and-go deli items and boutique retail products in a friendly café/deli atmosphere. As part of the award-winning Gambaro Group, you'll be supported by a hospitality team with a strong reputation for excellence and career development.

What You'll Be Responsible For

- Running daily operations and leading service in a hands-on capacity on the floor
- Overseeing deli service and café operations, ensuring speed and consistency
- Supporting the team in making quality barista coffee in a fast-paced environment for dine-in or takeaway
- Coordinating the breakfast and lunch service with the kitchen team to maintain high food standards
- Ensuring consistency, speed, and product quality across every shift
- Managing rostering and ensuring reliable staffing coverage
- Training, coaching, and lifting performance of casual and permanent staff
- Overseeing stock control, ordering, and basic cost management for food, beverages, and deli items
- Maintaining high standards of cleanliness, organisation, and workflow throughout the venue




- Identifying and resolving operational issues in real time
- Working closely with Gambaro Group leadership to refine systems and structure as the venue grows
- Contributing to recruitment and building a reliable, accountable team culture

What Success Looks Like

- Every shift runs smoothly with minimal management involvement
- Staff are consistent, well trained, and accountable
- Service speed and product quality remain high during peak periods and coastal holiday trade
- Rostering is secure and labour costs are controlled
- Stock, prep, and ordering for both deli and kitchen are organised and predictable
- Retail and Deli items are well displayed and presentable
- Revenue growth is driven by strong execution and an excellent guest experience

Who You Are

- Experienced café or hospitality operator at supervisor or manager level
- Minimum 2 years' in cafe, retail or deli management experience
- Confident working full shifts in a hands-on environment, including busy breakfast and lunch periods
- Strong barista skills and experience with quality coffee service for dine-in and takeaway
- Comfortable overseeing both kitchen and front-of-house operations
- Calm, organised, and able to lead under pressure
- Skilled at overseeing and coaching staff, giving clear direction, and holding the team accountable
- Passionate about great customer service and building relationships with regulars and locals

If you're excited to help grow a venue with the award-winning Gambaro Group, we'd love to hear from you.

Please note: Due to volume, only shortlisted applicants will be contacted

📌 Venue Manager (Gold Coast)
🏢 Gambaro Hospitality Group
📍 Gold Coast

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