Service Administration for Swimming Pool Maintenence Business

Platinum Pool Centre is a well-established and growing Gold Coast business offering pool retail, maintenance, and repair services. We're a tight-knit team that takes pride in delivering great service - and we're looking for a switched-on Service Administrator to be the engine room that keeps everything running smoothly.

This is a secure, long-term role for someone who genuinely loves being organised, takes ownership of their work, and who is a proactive team player.

Australian work authorisation is required for this position.

The Role

Based at our Currumbin pool shop, you'll play a central role in keeping our service operations on track. Day-to-day, you'll be responsible for:

- Scheduling and coordinating jobs for our service and repair teams
- Invoicing and accounts receivable, including debt collection follow-up
- Answering customer phone enquiries professionally and efficiently
- Maintaining paperwork, accurate data entry and customer and service records




- Inventory management and administration
- Assisting with retail customer service in-store

About You

You're the kind of person who notices the details others miss, keeps the balls in the air without being asked, and takes real pride in a job done properly. You'll also bring:

- Minimum 1-2 years of administration experience
- Strong invoicing skills, with a high level of accuracy and attention to detail
- Experience booking and scheduling jobs and managing competing priorities
- Proficiency in all three software platforms required: Tradify service management app, Microsoft Office, and Google Suite
- Professional, friendly phone manner
- Strong paperwork, recordkeeping and data entry skills
- A good understanding of inventory management and stock control (highly regarded)
- Experience in a trade, service, or similar fast-paced business (highly regarded)

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📌 Service Administration for Swimming Pool Maintenence Business (Gold Coast)
🏢 Platinum Pool care
📍 Gold Coast