We are a wholesale business supplying essential cabinet components to the furniture industry, cabinet makers, shopfitters and specialist kitchen and bathroom companies.
Our values are honesty, respect, reliability and teamwork, and we pride ourselves on maintaining a supportive and positive workplace culture.
About the Role
We are looking for a motivated, reliable and organised individual to join our team in a long-term Reception, Customer service and Administrative role.
As the first point of contact for our customers, you will be the face and voice of our business, providing friendly, professional and helpful customer service.
This is a busy, hands-on and varied role suited to someone who enjoys a fast-paced environment, takes ownership of their responsibilities and is eager to learn about our products.
Key Responsibilities
- Answering incoming calls and responding to customer enquiries
- Processing customer orders accurately and efficiently
- Providing friendly and professional customer support
- Assisting customers in our showroom
- Working closely with our warehouse and sales teams
- Supporting the day-to-day running of the office, including invoicing and general administration
Our ideal candidate will have:
- A reliable and punctual approach with a solid work ethic
- Excellent communication and customer service skills
- A friendly, positive and professional manner
- Strong organisational skills and attention to detail
- The ability to multitask and prioritise in a busy environment
- A proactive attitude, taking initiative and ownership of tasks
- A genuine willingness to learn our products and develop their knowledge
- Confidence using computers and learning new systems
- The ability to work independently and as part of a team
We are looking for someone who wants to become a valued, long-term member of our team and grow with the business.
Previous experience in customer service or administration would be highly regarded, but is not essential.
Hours
Full time
Monday to Friday - 8:30am - 4:30pm
Time Off
- Public holidays and Christmas/New Year period off