Salary: up to $99 per hour

Job Type: Full-time, Part-time

Remote: Remote

Number of Positions Available: 1About usThe Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.Financial Counsellor Alice Springs, NTSCHADS Level 3 to Level 5 | Full-time (0.8 negotiable) Aboriginal and Torres Strait Islander people are strongly encouraged to apply.Why this role mattersFinancial hardship can affect every aspect of a person's life. It can create stress, impact wellbeing and leave people feeling overwhelmed and uncertain about the future. At Moneycare, we believe everyone deserves access to support, advocacy and practical guidance when facing financial challenges. As a Financial Counsellor, you will walk alongside people during some of the most difficult periods of their lives, helping them navigate debt, hardship and financial uncertainty with dignity and hope. Through compassionate support, skilled advocacy and meaningful conversations, you will empower individuals and families to regain control, build resilience and move towards a more secure future. Every day brings the chance to create lasting change, helping people feel heard, supported and capable of taking their next steps forward.About the roleAs a Financial Counsellor, you will support people experiencing financial hardship through advocacy, practical solutions and financial counselling, helping them build resilience and regain control of their financial future. We welcome applications from candidates nearing completion of their Diploma of Financial Counselling, newly qualified practitioners working towards accreditation, and experienced accredited Financial Counsellors. This is a permanent full-time position based in Alice Springs within the Community Engagement – Moneycare team, reporting to the Team Leader. This primarily client-facing role offers hybrid flexibility, including one work from home day per week. Pay is in accordance with a SCHADS Level 3 to Level 5, subject to qualifications, experience and financial counselling accreditation. Part-time hours of 0.8 FTE will also be considered for the right candidate.ResponsibilitiesProvide financial counselling services to people experiencing financial hardship, vulnerability and crisisDevelop community member centred case plans that support financial stability and wellbeingAdvocate with creditors, service providers and external stakeholders on behalf of clientsSupport community members to access services,



resources and community supportsMaintain a holistic, strengths-based and culturally respectful approach to service deliveryMonitor and review progress against case plans and agreed outcomesMaintain accurate records and client data using SAMISSupport and mentor Financial Capability Workers where appropriateBuild collaborative relationships that improve outcomes for community membersPromote dignity, choice, hope and self-determination in every interactionOn rare occasions, travel to Alice Springs may be required to support the wider team, with all travel expenses fully reimbursed.What you will bringDiploma of Financial Counselling completed, nearing completion, or currently undertaking studies towards qualificationAccreditation with a recognised Financial Counselling Association, or working towards accreditationExperience working with people experiencing hardship, crisis or vulnerabilityStrong advocacy, negotiation and communication skillsAbility to build trusted relationships with people from diverse backgroundsExperience working with people who may not have English as a first languageUnderstanding of local Aboriginal communities and cultureAbility to manage competing priorities and work effectively in a dynamic environmentA compassionate, strengths-based and person-centred approach to supporting othersValid NT Working with Children's Check (Ochre Card)Current NT Driver's LicenceWhat we offerSalary packaging benefits up to $15,900Entertainment benefit up to $2,650Flexible and hybrid working arrangementsEmployee Assistance Program providing confidential counselling supportFinancial, retail and lifestyle discountsDiscounted health and fitness programs through Fitness PassportUp to 8 weeks of leave per year through our purchase leave schemeGenerous parental leave (12 weeks)Up to 5 days paid leave per year to support a TSA program or activityOngoing professional development, supervision and mentoringA supportive and values driven culture where people genuinely care about the work they doThe opportunity to make a tangible difference in the lives of individuals, families and communitiesPay is in accordance with a SCHADS Level 3 to Level 5, subject to qualifications, experience and financial counselling accreditation.Equal Opportunity EmployerThe Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities,



sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration.Mission, Vision & ValuesThe Salvation Army is a Christian movement dedicated to sharing the love of Jesus.We share the love of Jesus by:Caring for peopleCreating faith pathwaysBuilding healthy communitiesWorking for justiceWhen you work with the Salvos, you help make a real difference to the community and the lives of others.Find more information here. Check out how we’re bringing some more good in the world.Why work with the Salvos?The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. Find out more.The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Find out more.Check out our career page to find out more about our recruitment process and what its like to work at the Salvos.We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you.Check out our volunteer opportunities here. #J-18808-Ljbffr

📌 Financial Counsellor (Alice Springs)
🏢 The Salvation Army
📍 Alice Springs