We're looking for an organised, reliable receptionist/office administrator to be the friendly face of our small, busy St Kilda accounting practice. You'll run the front office independently, as our office manager works remotely.

Key responsibilities

Manage the front office independently

Handle phone lines in a calm and professional manner

Scan, file, and manage mail and client documents with strong attention to detail

Handle confidential client information (TFNs, financials) with complete discretion

Manage client documents and maintain confidentiality

Provide clear, professional written communication for client emails

Work with Microsoft 365, PDFs, XPM/Xero, ATO portal, Now Infinity, ASIC Connect, and e-signing tools

Follow processes carefully

Identify and resolve issues proactively





About you

1. 3 years' admin or reception experience, ideally in an accounting, legal or financial services office

Calm and qualified on a busy phone line

Strong attention to detail when scanning, filing, handling mail and managing client documents

Comfortable with Microsoft 365 and PDFs, and quick to learn new systems

Clear, professional written communication

Warm, proactive and organised

Lives locally and is punctual and dependable

Confident working independently

Opportunity to grow into a broader office management role

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📌 Accounting office Receptionist/Admin (Bendigo)
🏢 HBO Accounting
📍 Bendigo