At Inter Continental Sanctuary Cove Resort, we create exceptional dining experiences in one of Australia's most iconic luxury resort destinations.
As the first Inter Continental Resort to open in Australia, our resort combines timeless Queensland elegance with genuine hospitality, set amongst the beauty of Sanctuary Cove.
As part of IHG Hotels & Resorts, we are passionate about delivering memorable moments through exceptional service, outstanding food and beverage experiences, and meaningful connections with our guests.
We are currently seeking an experienced and passionate
Food & Beverage Duty Manager
to join our leadership team.
This opportunity will primarily support our
afternoon and evening operations
, leading service within our signature restaurant,
The Fireplace
, while also providing leadership across the resort's bars, dining venues, and food and beverage outlets.
About the Role
As a Food & Beverage Duty Manager, you'll be a visible leader on the floor, inspiring your team to deliver exceptional service while creating memorable dining experiences for every guest.
Working closely with the Food & Beverage leadership team, you will oversee daily operations, coach and develop team members, drive service excellence, and contribute to the commercial success of the department.
This is an ideal opportunity for an experienced Restaurant Manager, Assistant Restaurant Manager, or Food & Beverage Supervisor ready to take the next step within a luxury hospitality environment.
Key responsibilities include:
Leading afternoon and evening food and beverage operations across The Fireplace and supporting resort outlets
Coaching, mentoring, and developing team members to deliver exceptional guest experiences




Driving service standards, guest satisfaction, and brand compliance across all areas
Managing guest feedback, service recovery, and VIP experiences with professionalism and care
Supporting labour management, productivity, and cost control initiatives
Working collaboratively with Culinary, Front Office, and Events teams to deliver seamless service
Ensuring compliance with RSA, workplace health and safety, and all operational standards
Assisting with roster management, team engagement, and performance development
Contributing to revenue growth through exceptional service delivery and operational excellence
Leading by example and fostering a positive, high-performing team culture
What We're Looking For
We're seeking a hospitality professional who leads from the front, thrives in a rapid-paced environment, and is passionate about developing people and creating memorable guest experiences.
You'll bring:
Previous leadership experience within a premium restaurant, hotel, resort, or food and beverage environment
Solid knowledge of restaurant and bar operations
Proven ability to lead, motivate, and develop high-performing teams
A passion for exceptional guest service and delivering memorable dining experiences
Strong communication, problem-solving, and organisational skills
Sound commercial awareness with an understanding of labour, beverage,



and operating costs
A hands-on leadership style with the ability to remain calm under pressure
Current RSA certification
Flexibility to work predominantly afternoon, evening, weekend, and public holiday shifts
Qualifications in Hospitality, Tourism, Hotel Management, or Business will be highly regarded.
Why Join Us?
At Inter Continental Sanctuary Cove Resort, we believe our people are at the heart of everything we do.
We are committed to creating an environment where you can bring your authentic self to work, grow your career, and be part of a supportive and inspiring team.
As part of our team, you'll enjoy:
Paid Birthday Leave
Discounted accommodation across IHG Hotels & Resorts worldwide
Food and beverage discounts
Enhanced parental leave advantages
Proactive wellbeing initiatives and health programs
Industry-leading learning and career development opportunities
IHG Career Milestone celebrations and service recognition
Transfer of entitlements as you grow your career across IHG properties
Access to exclusive retail and lifestyle discounts
Join Our Extraordinary World
If you're passionate about food, beverage, people, and creating exceptional guest experiences, we'd love to hear from you.
Apply today and lead memorable dining experiences at one of Australia's premier luxury resort destinations.
To learn more about Inter Continental Sanctuary Cove Resort, visit:
Follow us:
Instagram & Facebook: @intercontinentalsanctuarycove
Linked In: Inter Continental Sanctuary Cove Resort
You must hold full working rights in Australia to be considered for this opportunity.
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📌 Food & Beverage Duty Manager (Full Time) | Intercontinental Sanctuary Cove Resort (Gold Coast)
🏢 Ihg
📍 Gold Coast