Traineeship
Medical Reception Business Traineeship (Part-Time) 3 Days Per Week | Earn While You Learn
Are you professional, personable, and passionate about providing exceptional customer service? We are seeking a motivated and well-presented individual to join a busy medical practice as a Business Trainee (Medical Reception).
This is a fantastic opportunity to further develop your administration and customer service skills while gaining valuable experience in the healthcare industry.
About the Role
As the first point of contact for patients, you will play a key role in ensuring the smooth day-to-day operation of the practice. Your duties will include:
Greeting patients and visitors in a warm and professional manner
Answering and directing phone calls
Scheduling and confirming appointments
Managing patient records and correspondence
Processing payments and handling general administrative tasks
Supporting healthcare professionals with administrative duties
What We're Looking For
To be successful in this role, you will have:
Previous experience in a medical reception workplace
Exceptional personal presentation and professionalism




Outstanding phone manner and communication skills
Strong organisational skills and attention to detail
Confidence using computer systems and Microsoft Office
A friendly, positive attitude and a genuine commitment to customer service
What's on Offer?
Part-time role working 3 days per week
Valuable hands-on experience within a professional medical practice
Prospect to gain a nationally recognised qualification
Supportive team environment
Long-term career pathway in medical administration and healthcare
Modern Award rates apply
Please note: Previous qualifications may affect Government funding required for this Traineeship. To be eligible you must be an Australian citizen, Permanent resident, or hold a valid visa that allows you to work and undertake training in Australia.
At East Coast Apprenticeships, we are committed to building a diverse and inclusive workforce. We encourage applications from individuals of all backgrounds.
Successful applicants will be contacted for an interview
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📌 Business Trainee - Medical Reception (Queensland)
🏢 East Coast Apprenticeships
📍 Queensland