The opportunity
Delaware North Australia is hiring a Guest Services Attendant to join our team at Lizard Island Resort. Located on the World Heritage-listed Outstanding Barrier Reef, just over an hour's flight northeast of Cairns, experience a tropical island with crystal clear waters, idyllic dive locations and powdery white beaches. As a talented and passionate hospitality professional, you will assist us in delivering a premium customer experience in this amazing environment, engaging our guests from arrival to departure.
What we offer
At Delaware North we like a challenge, and talent and hard work are rewarded. We're looking to create the future of hospitality, and we can't do it without you. So, roll up your sleeves and come see why Delaware North is your best career move yet. As our team member, you'll receive:
Friends-and-family discounts across our resorts business
Live and work on the Great Barrier Reef
Be part of a professional team, delivering a 5-star guest experience at a Relais & Châteaux and 3 Michelin Key property
Access to our employee assistance program
Training and development opportunities




Opportunities to grow your career with a global business
What will you do?
Welcome guests and complete check-in and check-out
Handle guest requests, inquiries and complaints effectively and efficiently
Maintain current knowledge of daily VIPs, hotel products, services, pricing and special promotional offers
Perform duties with a high level of positive guest service. Ensure that the guest is the first priority at all times and be proactive with their needs
Liaise with various resort departments to ensure our guests experience the most memorable of experiences and the very highest levels of service
More about you
Extensive hotel/resort front office experience
Exceptional interpersonal and communication skills
Demonstrated ability to organise and prioritise daily tasks and work with minimal supervision
Experience using OPERA (PMS) system highly regarded
The application period will close on 04/12/2026, unless a successful qualified candidate is identified sooner.
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📌 Guest Services Attendant (Queensland)
🏢 Delaware North at Lizard Island Resort
📍 Queensland