People apply for jobs in hospitals, banks, schools, charities, ride share and many other industries where it is imperative before they start, companies need to be sure who they are hiring. For this business - you will help make that happen.

This organisation is one of a just a small number of companies in Australia accredited to perform the job they do. They screen for employers across government, energy, finance, health, education and professional services. They are growing quickly, and need more compliance processing people, with sound client service skills to assess their customer's pre-employment screening needs.

Responsibilities

You will access and review sensitive data to process police checks, criminal history reports, in addition to a range of other checks — such as employment verifications, qualifications, international checks, social media screening, financial services checks, drug and alcohol, identity, anc many more.

In practice that means:

- Reviewing identity documents closely enough to highlight isues or confirm capatability with a client's onboarding needs;
- Observe Privacy Laws, confirming consent, purpose and verification through the company's highly secure pathways for information access
- Handle sensitive information carefully, demonstrasting professionalism whilst you assist applicants through the compliance journey;




- Demonstrate respect and understanding to allow a fair and accurate process in assisting all parties to achieve their employment outcomes;
- Providing a high level of customer support by live chat, phone and email;
- Maintaining accurate records and notes, database upkeep, track communications, and follow up outstanding documents;
- Embracing technology - demonstrating initiatve and an appetite to learn more and expand your skill set.

Your skillset

- The work is detailed and at times can be repetitive. Staying focussed is necessary to avoid missing significant pieces of informtation.
- Discretion is a priority, as is compassion to understand individual circumstances without judgement.
- You will need to be a problem solver, be able to negotiate with people who find the process at time invasive and confronting.
- They're a small team now - and are seeking initiative and desire to be part of the next chapter, being a part of development and growth.
- You're warm with people and firm about standards.
- You'd rather ask the question than make an assumption.

To apply
Follow the steps to apply now - or forward your resume to ••••@employ.com.au, or call Courtney on 02 •••• •777 for further information.

📌 Background Screening Officer — Growing Team (North Sydney)
🏢 Employ
📍 North Sydney