About the role

Join the team at Noosa Harbour Resort as a full-time Resort Receptionist/Front Office Manager. This role is based in the vibrant coastal town of Noosa Heads, Queensland. You will be responsible for delivering exceptional customer service and managing the day-to-day operations of the front office.

What you'll be doing

- Providing a warm and qualified welcome to all guests

- Handling guest check-ins and check-outs efficiently

- Responding to guest inquiries and resolving any issues promptly

- Maintaining accurate guest records and handling all financial transactions

- Coordinating with other departments to ensure a seamless guest experience

- Implementing and adhering to company policies and procedures

- Contributing to the overall success and growth of the resort

- Directing Trades and Maintenance staff to any repairs necessary

- Launching and Packing away non motorised watercraft

- Helping with any other issue that may arise.

What we're looking for

- Experience in a similar front office or reception role within the hospitality industry





- Excellent communication and interpersonal skills with a focus on customer service

- Strong organisational and multitasking abilities

- Proficient in using hotel management software especially (Resly)

- A friendly, professional, and adaptable approach to handling a variety of tasks and guest requests

What we offer

At Noosa Harbour Resort, we are committed to providing a supportive and rewarding work environment. You will have the opportunity to develop your skills and grow your career within a dynamic and passionate team. We offer competitive remuneration.

About us

Noosa Harbour Management is a leading provider of premium resort and hospitality services in the heart of the Sunshine Coast. We pride ourselves on delivering exceptional experiences for our guests and creating a vibrant, inclusive workplace for our employees. With a strong focus on sustainability and community engagement, we are dedicated to making a positive impact on the local region.

If you are excited to join our team, apply now.

📌 Resort Receptionist/Front Office Manager (Noosa Heads)
🏢 Noosa Harbour Management
📍 Noosa Heads