Palmer Coolum Resort is seeking a dedicated and experienced Resort Housekeeping Manager to oversee our housekeeping operations during the preopening phase of our renovation. This is a full-time position based at our stunning beachside location in Yaroomba, Queensland. As Housekeeping Manager, you will be responsible to develop and lead a team of housekeeping staff, managing budgets, maintaining quality standards, and delivering an outstanding product to allow the resort to open in the coming months.
Key responsibilities
- Recruit, Supervise, train, and motivate the housekeeping team to the highest of standards,
- Schedule and coordinate housekeeping staff to ensure efficient coverage across all areas,
- Develop and implement housekeeping policies, procedures and quality control standards
- Conduct regular inspections of guest rooms, common areas and facilities to ensure compliance with resort standards
- Develop & Manage the housekeeping budget, including labour costs, cleaning supplies and equipment maintenance
- Monitor inventory levels and order supplies as needed to maintain operations,
- Liaise with other departments including renovation & maintenance to coordinate operations,
- Maintain health and safety compliance, including proper use of cleaning chemicals and equipment
- Track key performance metrics and prepare reports on housekeeping operations
- Identify opportunities for process improvements and cost savings within the department
What we're looking for:
- Minimum 3-5 years' experience in housekeeping management within a hotel,
resort or similar hospitality environment
- Proven track record of leading and developing housekeeping teams effectively
- Strong understanding of hospitality service standards and attention to detail
- Excellent organisational and time management skills with the ability to manage multiple priorities
- Budget management experience and ability to manage costs whilst maintaining service quality
- Strong communication skills and ability to work collaboratively across departments
- Knowledge of health and safety regulations in hospitality settings
- Problem-solving abilities and a proactive approach to addressing operational challenges
- Physical capability to perform some hands-on housekeeping duties when required
- Flexibility to work varied hours, including weekends and public holidays as required
- Relevant hospitality management qualifications or certifications are preferred
What we offer
Palmer Coolum Resort provides a competitive compensation package and a range of advantages designed to support your wellbeing and career development. We offer opportunities for professional growth within a dynamic hospitality environment and the chance to work in a beautiful beachside setting.
About us
If you are an experienced housekeeping professional ready to lead a dynamic team in a world-class resort environment, we encourage you to submit your application including your resume and a cover letter outlining your relevant experience and why you would be an excellent fit for this role.