Company Description Calexico is a premier retail boutique that showcases designer labels in a thoughtfully designed space, offering expert, enthusiastic service and a playful, fashion-forward atmosphere. The boutique provides individually styled looks from a curated selection of clothing, shoes, bags, lingerie, and accessories, reflecting a chic and up-to-date lifestyle. Since opening on James Street in Brisbane in 2010, Calexico has brought a blend of California ease, Parisian charm, and New York glam to local customers. In 2017, Calexico expanded with Calexico Man, a flagship store for modern menswear that combines classic and contemporary streetwear. The business now operates across traditional retail and digital e-commerce, featuring exclusive global brands and attracting a diverse local and international clientele.

Role Description The General Manager role at Calexico is an on-site position based in Brisbane, QLD. The General Manager will oversee daily store operations for Calexico and Calexico Man, including staff management, scheduling, and performance coaching to ensure a high level of customer service and brand representation. This role is responsible for driving sales, monitoring KPIs, managing budgets, and implementing strategies to grow revenue across retail and e-commerce channels. The General Manager will work closely with the buying and merchandising teams to support assortment planning, visual merchandising standards, and inventory management.



Day-to-day responsibilities also include fostering a positive team culture, resolving customer issues, maintaining store presentation, and ensuring compliance with company policies and operational procedures.

Qualifications

- Strong retail leadership and people management skills, including team supervision, coaching, and performance development.
- Experience in sales management, KPI tracking, and revenue growth, ideally within premium or luxury fashion retail.
- Operational expertise in store administration, inventory control, merchandising, and store presentation.
- Customer-centric mindset with proven ability to deliver personalized service and build long-term client relationships.
- Business acumen in budgeting, forecasting, and working with both brick-and-mortar and e-commerce channels.
- Excellent communication, interpersonal, and problem-solving skills, with the ability to collaborate across teams.
- Comfort with digital tools and retail systems (POS, CRM, inventory management, basic analytics platforms).
- Relevant experience in fashion or retail management; a background with designer or luxury brands is highly regarded.
- Formal qualifications in business, retail management, fashion management, or a related field are advantageous but not mandatory.
- Ability to work on-site in Brisbane, QLD, with flexibility for peak trading periods, events, and seasonal demands.

📌 General Manager (Brisbane)
🏢 Calexico
📍 Brisbane