Salary: $99 per hour

Job Type: Full-time

Select how often (in days) to receive an alert:Search suburb or city: West Melbourne, VIC, AU, 3003Company: Australian Red Cross LifebloodDrive systems improvement, solve complex problems and lead continuous improvement initiatives to deliver sustainable operational change.Permanent Full-time opportunityOffering salary circa $147K + Super + Salary PackagingNational role can be based at any one of our statewide Processing Centres + WFHDiscover life-giving possibilitiesLifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is easy: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.About the roleThe Systems & Change Specialist will partner with the M & L leadership team to build and strengthen systems thinking, change management and continuous improvement capability across the operating network. Working collaboratively across M & L teams, the role will drive planning and performance initiatives, support organisational change and identify opportunities to improve business systems, processes and operational outcomes.The role requires specialised knowledge and experience in business process definition, requirements analysis, root cause analysis, change management and systems thinking. It will foster key stakeholder relationships to support a consistent national approach to portfolio responsibilities, ensuring the effective delivery of agreed work plans, deliverables and timeframes.A key responsibility will be to lead and support strategic projects and system and process improvements that enable the operational training model, address complex business challenges,



eliminate errors and strengthen future operational capability. This will include investigating audit findings and associated requirements, including those arising from TGA audits, working with audit response teams and relevant stakeholders to identify root causes and develop sustainable solutions that address underlying systemic issues.Success in this role will require a strong analytical and problem-solving mindset, the ability to bring teams together to deliver effective solutions and demonstrated experience leading continuous improvement (CI) programs of work that achieve measurable and sustainable outcomes.Sound interesting? Here’s what we’re looking for:Tertiary qualifications or equivalent experience in leading change and driving system wide performanceProven ability to develop effective interpersonal relationships and consult with a range of external and internal stakeholdersSystem thinking capability or experience delivering system changeDemonstrated experience in achieving results through prioritisation, organisation, decision making and time managementComputer literacy and demonstrated competence in a variety of computer software packages (MS project, excel, word,



power point etc.)Effective communication and presentation skills that are collaborative and adaptableAbility to work autonomouslyDemonstrated attention to detail and critical thinking skillsExperience of working within a highly regulated environmentDemonstrated commitment to safety and qualityBenefits and WellbeingWe place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia’s menopause-friendly organisations, we celebrate diversity and support all our people.In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following:Ability to purchase additional annual leaveAccess to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment14 weeks paid parental leave for either parentOur dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phonePlus, many more!We’re proud to be a Circle Back Initiative Employer for 2026 and commit to respond to every applicant. You’ll hear from us once your application has been reviewed.Have a question about the role or do you need support or adjustments during any stage of the recruitment process? Email Sami, our AI Careers Assistant, at .To help Sami provide the most relevant information, please include the role title and location in your email. Sami can assist with common recruitment questions, and if your enquiry requires additional support, it will be escalated to our Talent Acquisition team.Please note: we can’t accept applications sent directly to this email address.This vacancy is being managed directly by Lifeblood’s Talent Acquisition team. We won’t be accepting applications from external recruitment agencies for this role. #J-18808-Ljbffr

📌 Systems & Change Specialist (Townsville)
🏢 Lifeblood
📍 Townsville