Service Coordinator – Community Aged Care
We are an established and successful Community Aged Care Provider
Join a passionate and experienced team
Full time position, hybrid work-from-home role
Busy office based in Bentleigh
Friendly, skilled, supportive culture,no office politics allowed!
Attractive remuneration
Who We Are
We are an established and successful organisation with an excellent reputation in the Home Care Industry.
Our experienced team focuses on providing high quality Home Care Services with family values to elderly clients and their families.
Our focus is simply to provideGreat Serviceto all our clients and genuinely support our amazing care workers.
The Position
To coordinate our care services to home-based clients.
Tasks include:
Listening to and understanding client service requests (verbal and written).
Using your "matching" skills and our software to search for suitable care workers.
Communicating with our care staff about service requests and client requirements.
Liaising with our clients and care workers.
Using our software system to search, communicate and book services.
Dealing with all customer service issues.
Dealing with all carer-related issues.
Ensuring the roster and database are always accurate.
Must Haves
Commitment, Dedication and Passion for your work
Reliability, Loyalty, Flexibility
Ability to work in close team environment
Excellent verbal and written communication skills
Sense of calm and composure
Understanding the importance of attention to detail and accuracy
Solid computer and administration skills
Ability to build relationships with our carers and clients
Sense of humour
Passion for caring for the elderly
Experience in Community Aged care an advantage
Scheduling experience an advantage
#J-*****-Ljbffr
📌 Service Coordinator – Community Aged Care (Melbourne)
🏢 Great Service
📍 Melbourne
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