Yarra Valley Water is seeking a Case Manager to investigate and resolve customer enquiries and complaints related to water and sewer infrastructure.
You will use established frameworks to manage cases from initial enquiry through to resolution, ensuring fair and timely outcomes.
The role emphasizes autonomous work, solid communication and negotiation skills, and collaboration across the business to drive continuous improvement and enhance the customer experience.
#J-*****-Ljbffr
📌 Hybrid Case Manager: Customer Resolution (Water) (Melbourne)
🏢 Yarra Valley Water
📍 Melbourne
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.