JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Shaping the future of real estate for a better world At JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities.
With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.
We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
JLL is seeking expressions of interest for an exceptional General Manager to lead operations at one of Melbourne's premium-grade office assets, in a potential upcoming opportunity.
This is a high-profile role managing a flagship property, with accountability for asset performance, tenant relationships, and team leadership.
You will drive strategic initiatives that enhance property value, optimise financial performance, and deliver outstanding tenant experiences.
Please note: this is an expressions of interest campaign only.
An overview of the role:
Asset Management & StrategyPartner with the Asset Manager to develop and execute strategic plans covering asset positioning, leasing, capital works, and marketing initiatives
Monitor and report on KPIs whilst maintaining optimal service delivery across all contractual obligations
Provide strategic recommendations on capital works, leasing transactions, and asset enhancement opportunities
Lead sustainability initiatives, ensuring data collection and reporting within agreed timeframes




Tenant Retention & SatisfactionDevelop and implement comprehensive customer retention programmes that drive satisfaction and loyalty
Lead lease renewal strategies and negotiations to maximise retention and fee revenue
Proactively engage with tenants to understand needs, address concerns, and strengthen relationships
Collaborate with marketing and leasing teams to enhance tenant experiences
Financial PerformanceMaximise the asset's financial performance through effective budget management and revenue optimisation
Analyse financial data and market trends to inform decision-making and drive profitability
Identify cost-saving opportunities and revenue enhancement strategies across operations and services
Leadership & Stakeholder ManagementLead and inspire a high-performing team, fostering a culture of excellence and innovation
Develop team capabilities through performance management, training, and succession planning
Build strong partnerships with owners, investors, contractors, and service providers
Ensure alignment on strategic goals and operational deliverables
Compliance & Risk ManagementMaintain strict adherence to all legislative requirements, industry standards, and contractual obligations
Implement comprehensive risk management practices covering public liability, safety, and emergency preparedness
Manage contract variations, renewals, and performance metrics across all service agreements
Maintain detailed contract registers and compliance reporting systems
Sound like you?
This is what we're looking for:
Bachelor's degree in Business Administration, Real Estate, or related field (Master's degree preferred)
Victorian Agents Representative Licence or Real Estate Licence is required
Proven experience as a General Manager or similar role within A-grade or premium office assets
Solid understanding of commercial real estate operations, leasing, and property management
Advanced contract management and legal interpretation skills




Exceptional leadership skills with a demonstrated ability to motivate teams and achieve results
Outstanding interpersonal and communication skills for engaging with tenants, stakeholders, and service providers
Proven track record in driving customer satisfaction and retention
Strong analytical and financial acumen for budgeting, forecasting, and risk management
Deep knowledge of the Melbourne commercial office market
Benefits:
Great employee discounts off fitness, wellbeing & other renowned bands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
You'll join an entrepreneurial, inclusive culture.
One where the best inspire the best.
Where like-minded people work naturally together to achieve great things.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.
Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.
JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.
We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.
We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Jones Lang LaSalle("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at ******.
Location: On-site –Melbourne, VIC
job reference number REQ******
#J-*****-Ljbffr

📌 General Manager (Expressions Of Interest) (Melbourne)
🏢 Jll
📍 Melbourne