Showroom Manager - Sales and Business Developement
Cook & Bathe | Burwood, Melbourne VIC | Full-time
Lead the showroom.
Win local trade business.
Turn more walk-ins into sales.
Cook & Bathe is looking for a commercially driven, hands‐on Showroom Manager to take ownership of our Burwood showroom.
This is not a position for someone who simply maintains a roster and waits for customers to arrive.
We need a leader who sells alongside the team, builds local business relationships and sets uncompromising standards for customer service and showroom presentation.
What you will own
Maximise every walk-in opportunity: lead by example on the floor, coach the team to qualify needs, quote confidently, follow up and close sales.
Build local trade sales: proactively visit and develop relationships with builders, plumbers, renovators, designers and other local industry professionals; generate appointments and repeat business.
Lead and lift the team: set explicit daily expectations, monitor results, develop product and selling skills and address underperformance.
Own the customer experience: make sure every customer is acknowledged, served professionally and given a clear next step.
Keep Burwood presentation‐ready: maintain the showroom inside and out, including cleanliness, signage, accurate pricing and complete,



current and well‐maintained displays.
Keep cash‐and‐carry products available: monitor core stock, coordinate replenishment and reduce avoidable lost sales.
Track performance and report directly to Ameet Parmar, Operations Manager; work collaboratively with the central trade team on accounts and pricing.
What you bring
Proven success in sales‐led showroom or branch management, with the confidence to personally sell and close.
A demonstrated ability to prospect for and develop trade or professional customer relationships—not just service existing accounts.
Experience coaching a team, setting expectations and holding people accountable for results.
High standards of customer service, visual presentation, follow‐through and operational discipline.
Practical knowledge of bathrooms, plumbing, kitchens, tiles, appliances or building products is highly regarded.
A proactive, visible leadership style: comfortable on the floor, on the phone and out meeting customers.
What success looks like
Higher retail conversion, disciplined quote follow‐up, a growing pipeline of local trade customers, a stronger sales team and a showroom that looks exceptional every day.
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📌 Showroom Manager - Sales And Business Developement (Melbourne)
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