Australia — International Student Market
822K inbound students *****) +10%
1. China 168K
2. India 128K
3. Nepal 57K
4. Vietnam 33K
5. Malaysia 26K
3 international branch campuses in Australia
OVERVIEW Education Centre of Australia (ECA) is recruiting a full-time Student Services Officer for the University of the Sunshine Coast (UniSC) Adelaide campus.
The role supports international students and domestic student engagement across the student lifecycle while contributing to campus operations, compliance, and communication activities.
This opportunity is suited to a professional with experience in higher education, strong communication skills, and a commitment to delivering a positive student experience on campus.
ECA operates across Australia and internationally, delivering education programs in partnership with university providers.
The UniSC Adelaide campus offers undergraduate and postgraduate programs and is focused on creating a supportive and inclusive learning environment for students.
Key responsibilities
Provide advice to students and complete administrative tasks associated with the student life cycle
Support student experience throughout the student lifecycle
Provide advice to students and complete administrative tasks associated with academic services
Support campus compliance and student retention
Participate in staff and student feedback and engagement activities
Lead student communications
Requirements
Completion of a relevant degree, or completion of a degree with relevant work experience
Relevant work experience in a Student Services Officer or Student Support role
Knowledge of the ESOS Act and National Code of Practice, particularly relating to support for international students
Demonstrated experience in communications
Demonstrated experience in staff and student engagement
Strong team player with the ability to negotiate and influence outcomes with colleagues
Strong interpersonal skills and the ability to work with students and staff from culturally and linguistically diverse backgrounds
Current and valid Australian work rights WHY THIS ROLE MATTERS Student services professionals play an important role in higher education by supporting student wellbeing, engagement, and academic success.
This position contributes to a positive campus experience by helping students navigate university processes, access support, and remain connected throughout their education journey.
The role also supports compliance and communication standards that are essential to delivering quality services for international students and maintaining an inclusive learning workplace.
Bonus: Application advice
Tailor your CV to highlight experience supporting student engagement, administration, and campus services
Include examples of working with international students or culturally diverse communities
Demonstrate knowledge of the ESOS Act and the National Code where relevant
Use your cover letter to explain your interest in higher education and student support
Highlight communication, teamwork, and problem-solving experience from previous education or university roles
Prepare examples of how you contributed to a positive student experience or improved administrative processes
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