About the opportunity Dayforce is currently seeking a Payroll Specialist II to join our Dayforce Managed Team.
The Payroll Specialist II is responsible for processing end to end payroll for Australia.
We service our customers by supporting the complete employee life cycle including payroll, workforce management, benefits, and contact centre, allowing the customer to focus on their core business.
The ideal candidate will have significant experience in payroll and a strong working knowledge of benefits, workforce management and tax.
They will also interface with customers and use critical thinking skills to resolve complex problems.
What you'll get to do
Abide by Dayforce's Code of Conduct, Values and Policies and Procedures
Be aware of and comply with all Dayforce and customer Information Security protocols
Adherent to all Information Security Standards Policies and Procedures
Manage the full payroll lifecycle, including taxes, benefits, and associated processes, ensuring accuracy, timeliness, reconciliation, and proper transmission
Process payroll-related changes, tax forms, and payments accurately and within required timelines for assigned customers
Perform quality control checks and audits to maintain a low error rate and high standards of accuracy
Collaborate with cross-functional teams to resolve payroll issues and employee inquiries, providing daily support and subject matter expertise
Provide payroll support services to customers according to Dayforce contract, legislative requirements, and business needs
Update and review standard operating procedures
Demonstrate an "I own it" mindset, taking full accountability for payroll deliverables from initiation to completion
Manage customer-related tasks within case management systems, ensuring documentation is accurate, complete, and timely
Proactively manage monthly and year-end payroll auditing and processing
Identify risks, opportunities, and process improvements,



taking proactive action to enhance efficiency and outcomes
Drive customer satisfaction by consistently delivering high-quality service
Act as an effective and team-oriented team member, contributing to team success
Proactively identify and elevate risks as needed
Meet or exceed established Key Performance Indicators (KPIs)
Execute corrective and preventative action plans to address process gaps or issues
Manage customer complaints proactively, ensuring timely and effective resolution
Deliver tasks in accordance with agreed schedules, procedures, and quality standards
Participate in training and development opportunities to build skills and knowledge
Actively seek, receive, and apply feedback to support continuous professional development
Skills and experience we value
Tertiary qualification (Degree or associate degree) in Human Resources, Business, Finance, Accounting/Taxation, or a related discipline.
1- 3+ years of end-to-end payroll experience across Australia, with strong knowledge of local legislation and compliance requirements.
Experience using Dayforce aPay system, or similar payroll systems and technologies.
Relevant industry certifications (or a willingness to obtain certification post-employment).
Demonstrated commitment to continuous learning
Strong verbal and written communication skills, with the ability to convey technical information clearly and effectively to customers and team members.
Ability to thrive in a fast-paced environment with tight deadlines,



effectively prioritising tasks and managing competing demands.
Self-motivated and proactive, with the ability to take initiative and work independently with minimal supervision.
Process and detail-oriented with strong organisational skills and the ability to manage multiple tasks simultaneously.
About the Company
Our client is seeking an experienced and detail-oriented Payroll Officer to join their growing finance team.
This is an excellent opportunity for a payroll skilled who enjoys working in a fast-paced environment and takes pride in delivering accurate and timely payroll services.
About the Role
Reporting to the Payroll Manager, you will be responsible for the end-to-end processing of payroll while ensuring compliance with relevant legislation, awards, and company policies.
You will work closely with employees, managers, and external stakeholders to provide exceptional payroll support.
Process weekly and monthly payroll for approx **** employees
Calculate wages, salaries, overtime, allowances, deductions, and leave entitlements
Manage payroll-related queries from employees and managers
Process superannuation, payroll tax, and other statutory payments
Reconcile payroll accounts and assist with month-end reporting
What's on Offer?
Salary $*****k + super
Supportive and collaborative team environment
Opportunities for career development and career progression
Onsite parking
Onsite canteen
Work for a global organisation
We welcome applicants of all backgrounds, including people with disability, Aboriginal and Torres Strait Islander peoples, and those from culturally diverse backgrounds.
Location: Melbourne, Hybrid (immediate start)
Contract: Permanent, part-time, 3 days a week
Salary: $*****k + super per annum
Benefits: supportive team environment, professional development, parking, canteen, hybrid workplace
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📌 Ichris Payroll Specialist – Hybrid, Immediate Start (Melbourne)
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