Accor is seeking a Hotel Operations Lead at Novotel & Ibis Melbourne Central in Melbourne.
You will coordinate daily hotel activities, lead a front-line team, and ensure outstanding guest experiences while maintaining safety and security.
You will manage multiple tasks, respond to guest requests, and step in during busy periods to support operations.
The role emphasizes proactive leadership, staff training, and delivering consistent service across shifts, including weekends and public holidays,
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📌 Guest Experience Lead (Melbourne)
🏢 Accor
📍 Melbourne
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