Bolton Clarke is seeking an IS Service Desk Team Leader to guide a high-volume service desk, ensuring SLA compliance and timely incident resolution.
You will manage staffing, incident handling and escalation while promoting best practices across sites.
Ideal candidates hold a Bachelor's degree in IT/CS, with ITIL/SLM/Incident Mgmt familiarity and robust communication, planning and problem-solving skills to improve service quality and align with Bolton Clarke's strategic goals.
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📌 Service Desk Team Lead — Elevate It Support & Slas (Sydney)
🏢 RSL CARE RDNS
📍 Sydney
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